Waitress

Description

Position Summary: We are seeking a professional waiter/waitress with experience and a vocation for service to ensure excellent service and customer satisfaction. Key Highlights: 1. Efficient dining room service and professional customer attention 2. Dining room coordination and incident resolution 3. Mastery of service techniques and protocols, with ability to work in a team * Espai Puntal * Barcelona * * ### **Experience** No experience required * ### **Salary** Compensation not specified * + ### **Area \- Position** **Hospitality, Tourism** - Waiter/Waitress + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 3 - * ### **Contract** Fixed-term contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** We seek a professional waiter/waitress with experience and a vocation for service to join our team. The selected candidate will be key to ensuring excellent service, coordinating with other team members, and continuously safeguarding our customers’ satisfaction. Main tasks: Service management and execution: Deliver efficient dining room service, adhering to the establishment’s quality standards. Customer attention: Greet guests, provide guidance on the menu and wines, and manage orders professionally. Dining room coordination: Ensure proper workflow, order, and cleanliness in the dining area. Incident resolution: Independently handle any customer inquiries or complaints to guarantee a positive experience. Protocol compliance: Strictly adhere to hygiene regulations, food safety standards, and table service protocols. Equipment management: Be responsible for proper use and maintenance of tableware, glassware, and work equipment (POS systems). Inventory support: Assist in monitoring stock levels of beverages and daily operational supplies. Proven prior experience in restaurants of a similar standard. Proficiency in dining room service techniques and protocols. Strong communication skills, empathy, and teamwork abilities. Ability to work under pressure with a positive attitude. Language proficiency: English or French. Catalan: excellent level (mandatory). Basic computer skills (POS system management). Experience or knowledge of natural wines is a plus. Sommelier or mixology training (highly valued). ### **Requirements** .