Service Coordinator

Description

Job Summary: Service Coordinator in the electrical sector to facilitate order management, act as a liaison with customers, and resolve incidents. Key Highlights: 1. Integration into a service management project in the electrical sector. 2. Professional training and development opportunities. 3. Flexible compensation plan and other social benefits. We are seeking a professional to coordinate services in the electrical sector for our product design and development unit. The selected candidate will be responsible for facilitating order management, serving as the liaison between customers and the company, and resolving incidents in collaboration with the operations team within a dynamic and technology-driven environment. What We Offer: * Possibility of remote work (hybrid model). * On-site cafeteria for staff. * Integration into a service management project in the electrical sector. * Salary commensurate with experience. * Professional training and development opportunities. * Flexible compensation plan and other social benefits according to company policy. Key Responsibilities of the Selected Candidate: * Facilitate order management and processing via internal systems and customer portals. * Act as the primary contact point for inquiries and resolve customer incidents. * Coordinate material shipments to customers through courier companies. * Build strong customer relationships by exchanging technical information and delivering exceptional service. * FP2 or Technical Engineering degree. * Experience in the electrical sector. * Basic experience in customer service and order management. * Basic English proficiency (B2 level). * Problem-solving skills and ability to work effectively in a team.