Receptionist / Customer Service Representative

Description

We are seeking reception and customer service staff for a hotel in Peñíscola. Candidates must have training in tourism accommodation or a university degree, as well as B1-level English or French. Responsibilities include face-to-face and telephone guest assistance, reservation management, check-ins and check-outs, performing basic administrative tasks, and resolving incidents or inquiries. A part-time temporary contract is offered, totaling 30 weekly hours, with rotating shifts either in the morning (8 a.m. to 4 p.m.) or afternoon (4 p.m. to midnight). Up to 9 additional hours may be scheduled. Two days off per week are provided. * Minimum qualification: Higher Vocational Training Certificate (CFGS) in Tourism Accommodation Management, Bachelor’s degree in Business Administration and Management (ADE)/Tourism, or equivalent. * Prior experience in a similar position. * Strong command of Catalan and English is essential (minimum certified B1 level in English or French). * Proficiency in office software and property management systems.