Operations Coordinator

Description

JOB MISSION Coordinate and support operational management safely and efficiently, working within clear guidelines to help achieve defined outcomes for the center and customers. KEY JOB RESPONSIBILITIES* Lead and coordinate the assigned operations team, ensuring proper performance while maintaining required standards in safety, motivation, and commitment. * Coordinate daily performance, including achievement of KPIs agreed upon with customers as well as internal KPIs (safety, operations, etc.). * Provide necessary recommendations to ensure proper operational performance. * Advise team members to improve performance. * Provide operational results information to the team. * Carry out and coordinate compliance with processes up to date, work instructions, standardized procedures, and related forms to achieve intended results. * Support the customer, internal audits, and regulatory operational audits as required, as well as assist in implementing agreed action plans. * Support the team in following safety regulations and help reduce or eliminate health-related and operational risks. * Conduct basic on-site investigations of workplace incidents and promptly report non-compliance issues regarding safety regulations and procedures. REQUIRED PROFILE* Minimum three years of experience as Operations Coordinator in a multinational company * Medium/high-level academic qualification and/or vocational training is desirable * Planning, decision-making, and problem-solving * Communication, impact, and influence * Intermediate level of English is desirable