Buendia Call Center & Customer Service Job Listings

Customer Service Agent for Store65156796986625120

Indeed

Customer Service Agent for Store

Job Summary: We are seeking a customer service professional for a store with a passion for technology, focused on advising and ensuring customer satisfaction. Key Responsibilities: 1. Customer advice and terminal configuration 2. Ensuring customer satisfaction 3. Initial online training and mentoring by a senior colleague We are seeking a customer service professional for a store setting, ideally with experience in the sector and a passion for new technologies. Strong communication skills, intermediate-to-advanced computer knowledge, and a responsible attitude will be valued. Responsibilities include advising customers on billing, incidents, and complaints, as well as assisting them with terminal configuration and product presentations. The main objective is to ensure customer satisfaction with the services provided. Full-time position offered, with initial online training and mentoring by a senior colleague. This is an on-site position with working hours from Monday to Friday, 11:00 to 15:00 and 16:00 to 20:00. Salary will comply with the Call Center Collective Agreement, with a temporary contract and potential for extension. * Strong and fluent communication skills. * Intermediate-to-advanced computer knowledge. * Responsible, committed, and autonomous attitude. * Teamwork orientation and collaborative disposition.

Rúa Cuba, 16, Santiago de Vigo, 36204 Vigo, Pontevedra, Spain

Indeed

Fish Worker

Job Summary: We are seeking proactive and responsible fish workers for manual packing of sardines and other seafood products in the food sector. Key Points: 1. Experience in packing seafood products 2. Full-time schedule from Monday to Friday 3. Morning shift We are seeking fish workers to join a team in the food sector. Main responsibilities will include manual packing of sardines and other seafood products, as well as other related duties ensuring smooth daily operations. Working hours will be full-time, totaling 40 hours per week. The schedule will run from Monday to Friday, during the morning shift. Working days will begin around 06:00 and end approximately at 14:00, including applicable statutory breaks. * Minimum 6 months’ experience performing tasks similar to those described. * We seek a proactive and responsible individual. * Proximity of residence to the workplace is an advantage.

Rúa Salto da Auga, 362, 15920 Rianxo, A Coruña, Spain

Quality Technician in Food Industry64521264199682122

Indeed

Quality Technician in Food Industry

Location Azuqueca de Henares Department Production Contract Permanent At Aperitivos Flaper S.L.U, we are looking to hire a Quality Technician for our company: **Functions and responsibilities:** * Internal/external IFS audits * Review and verification of compliance with Good Hygiene Practices (GHP) * Complete records required by food safety standards. * Verify and carry out control points CP and critical control points CCPs * Traceability studies and non-conformity investigations. * Work sections: training, cleaning, maintenance, calibrations. **Requirements:** * Higher Vocational Training Certificate in Food Industry or Quality Control, or University Degree in Food Science and Technology or equivalent. * Commitment and willingness to grow. * Experience in the food sector is desirable. **What we offer:** * Full-time working hours from Monday to Friday, 9:00 AM to 2:00 PM and 2:30 PM to 5:30 PM. * Salary according to qualifications \- up to 23k gross annually * Permanent contract with a 6-month probation period. * Commitment and growth opportunities within the company. Address Polígono Industrial Miralcampo C/ Acero, 8 19200 \- Azuqueca de Henares

Av. Francisco Vives, 4, 19200 Azuqueca de Henares, Guadalajara, Spain

€ 23,000/year

Physician - Mon to Fri from 8 to 14h - Guadalajara64151477989763123

Indeed

Physician - Mon to Fri from 8 to 14h - Guadalajara

At MEDYCSA, a company belonging to the Quirónsalud group in the field of Medical Assistance Services, we are seeking a physician to collaborate with us on an assistance basis for an important company in Guadalajara. What do we offer? * **Contract:** Permanent * **Schedule:** Monday to Friday from 8:00 to 14:00 * **Location:** Guadalajara (Alovera) * **Opportunity to continue working on additional projects and services with the Quirónsalud Group.** Do you hold an Official Medical Degree and are you registered? Don't hesitate to apply! Join our team! * Completed/homologated medical degree. * Mandatory professional registration.

C. Mayor, 10, 19001 Guadalajara, Spain

Indeed

Accountant Advisor

**Do you believe that advisory is more than just numbers and that closeness is key?** From our recruitment consultancy, we are seeking for one of our clients —an **advisory firm** distinguished as a trusted **partner** and strategic **pillar** for its clients— an **Accountant Advisor** with a strong service vocation. If you value personal relationships, business empathy, and want your work to translate into real success for SMEs, we would love to meet you! **The Heart of Your Mission: Being a Trusted Consultant** Your role will go beyond administrative management, focusing on **proactive advisory** and building solid relationships: * **Personalized Advisory:** Serve as the main accounting and tax contact for a portfolio of clients, providing clear solutions tailored to their specific needs. * **Comprehensive Accounting Management:** Lead the complete accounting cycle, from initial recording to preparation and submission of mandatory annual documentation (Official Books, Annual Accounts). * **Strategic Tax Vision:** Ensure compliance with regulations (PGC, AEAT) and actively identify **opportunities for tax optimization** to maximize client benefits (VAT, Personal Income Tax, Corporate Tax). * **Financial Diagnosis:** Analyze accounting information to produce *reporting* and projections facilitating clients' business decision-making. * **Value Communication:** Translate technical data into **understandable information**, acting as a trusted advisor. **Essential Requirements for Closeness and Excellence** * **Education:** University degree in Business-Economics fields (Business Administration, Economics, Accounting and Finance) or related postgraduate studies. * **Advisory Experience:** Solid and demonstrable experience within the **advisory or management sector** in Spain, with direct and ongoing client interaction. * **Technical Expertise:** In-depth knowledge of Spanish accounting and tax regulations. * **Tools:** Proficiency in commonly used accounting software in the market. * **Human Skills:** Outstanding **listening** ability, **empathy**, excellent oral and written **communication**, and a clear service orientation. **Our Value Proposition (Client's Offer)** * **Stability:** Long-term position with **Permanent Contract** (*contrato indefinido*) and full-time hours. * **Compensation:** Competitive salary package commensurate with your client-handling experience and technical expertise. * **Culture:** A collaborative work environment with a strong focus on team well-being and service quality. * **Development:** Training opportunities for continuous development of technical and business *soft skills*. Employment type: Full-time, Permanent contract Salary: 2,200.00€\-2,700.00€ per month Benefits: * Professional development assistance * Flexible working hours * Summer reduced working hours * Reduced working hours on Fridays * Training program * Optional remote work * Meal voucher Job location: Hybrid remote work in 19005 Guadalajara, Guadalajara province

Av. de Buendía, 1, 19005 Guadalajara, Spain

€ 2,200-2,700/month

Technical After Sales Agent Spanish and Portuguese (m/f/d)64147540531329125

Indeed

Technical After Sales Agent Spanish and Portuguese (m/f/d)

##### **Online marketplaces have never been this awesome.** **Join Our New Team in Azuqueca de Henares!** Make life easier for chefs and hoteliers across Europe METRO Markets is building a brand\-new After\-Sales Team in Azuqueca de Henares (Guadalajara, 30 min from Madrid). Your mission: help our professional HoReCa customers keep their ovens hot, their fridges cool and their guests happy by resolving technical issues on equipment bought through the METRO / makro online marketplaces in Spain, France, Germany, and beyond. **What you’ll do** * Handle escalated after\-sales dossiers (phone \& email) coming from front\-line Customer Service. * Review customer evidence (photos, videos, error codes), diagnose the root cause and decide next steps. * Guide customers through remote troubleshooting or dispatch a technician when on\-site diagnostics are needed. * Verify warranty coverage, prepare clear cost estimates for out\-of\-warranty repairs and negotiate fair solutions in line with our Generosity Framework. * Act as the main contact for external service partners: track open jobs, remove blockers, keep everyone informed. * Document every action in Freshdesk with the accuracy needed for carrier claims and legal follow\-up. * Work in a hybrid setup: part remote, part on\-site in our warehouse—so you can see, touch and test the equipment you support. ##### **You've got** * Customer\-centric mindset and genuine enjoyment in solving unique technical cases. * Languages: fluent in Spanish, Portuguese and English (the more, the better). * Confidence to run step\-by\-step troubleshooting by phone or e\-mail. You don’t need to be a certified engineer—curiosity and a willingness to learn are key, and we’ll train you thoroughly. * Strong negotiation \& complaint\-handling skills; you stay calm when a chef is in the weeds. * Experience coordinating with repair partners or field technicians (nice\-to\-have, not mandatory). * Collaborative spirit: you work hand\-in\-hand with front\-line CS agents to deliver a seamless customer journey. Readiness for a call\-centre style environment—but with the extra perk of hands\-on access to professional kitchen gear. ##### **We've got** * A dynamic, scale\-up atmosphere backed by the global METRO / makro Group. * Clear ownership from day one and room to innovate. * Structured onboarding \& continuous training (Freshdesk, Genesys, product know\-how, error\-code matrix). * Hybrid working (home \+ Azuqueca warehouse) including a modern workspace, laptop and—if needed—a company phone. * An engaged, multilingual team that values collaboration, humor and ownership. About METRO Markets We are the B2B marketplace of the METRO / makro Group. Since launching in 2019 we’ve expanded to six European countries, giving hotels, restaurants and caterers a one\-stop shop for everything from cutlery and terrace furniture to pizza ovens and refrigeration. Join us in shaping the future of professional hospitality commerce! ##### **About us** We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.

HP4V+VV Azuqueca de Henares, Spain

Social Services Teleoperator - Guadalajara64147538585346126

Indeed

Social Services Teleoperator - Guadalajara

Currently, we need to hire a person, **Teleoperator in social services**, at our offices located in **Guadalajara**, to **make calls** providing **emotional support and telephone companionship** and to **answer** telephone **emergencies** from users of the teleassistance service. **What will you do in this role and what will your responsibilities be?** * Make calls to provide emotional support and telephone companionship to users, offering active listening, psychological containment and guidance, as well as conducting awareness campaigns promoting user wellbeing. * Handle emergencies from teleassistance service users received electronically or by phone at the call center, using management systems and applications, applying techniques and skills that ensure service quality, personalized treatment, and confidentiality. **What do we offer?** * Temporary contract (3 months or medical leave coverage). * Working hours: + **Monday to Sunday** on a rotating schedule: **7 working days followed by 7 days off**, from **4 PM to 9 PM (indefinite)** + **Monday to Sunday** on a rotating schedule: **7 working days followed by 7 days off**, from **9 AM to 2 PM (indefinite)** * Salary: **656€** gross/month \+ **two extra payments per year** (summer and winter) \+ **holiday and Sunday premium pay** * Join a young, dynamic team with a positive work environment. **The ideal candidate:** The candidate must have skills to effectively manage crisis situations and provide support to users during emergencies. Previous experience in telephone emergency response or within the social sector will be highly valued. Additionally, the candidate must demonstrate excellent communication, understanding, and empathy skills, as well as the ability to accurately and efficiently follow emergency protocols. The ability to work under pressure and as part of a team, along with a proactive and service-oriented attitude, will be especially valued. **Key skills and experience:** * Essential: ESO education or equivalent. * Proficiency in office software and typing skills to accurately and efficiently record information during teleassistance calls. * Desirable: Intermediate or higher degree in socio-healthcare fields or professional certification in teleassistance calls. **A little more about us** Tunstall is a leading provider in the healthcare and assistive technology market. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to reach their full potential through teamwork, innovation, and leadership, by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step—from our open, fair, and transparent hiring processes to the numerous professional development and growth opportunities we offer. Join our mission and become part of our team

C. Virgen del Amparo, 18, 19003 Guadalajara, Spain

€ 656/week

Sales Associate - Oviedo CC Parque Principado - Temporary (20h)64147535815555127

Indeed

Sales Associate - Oviedo CC Parque Principado - Temporary (20h)

Are you ready to be the face of our brand and interact with customers from the moment they enter the store? Join our store teams, where every interaction is an opportunity to spread joy and beauty, creating unforgettable experiences for each customer. **What will your responsibilities be?** ---------------------------------------- Our Rituals store in Oviedo CC Parque Principado is looking for a new team member who is proactive, positive, responsible, eager to help our customers, and enjoys working in a team. Our priority is that customers feel at home, and you can be part of making that happen. In your daily work, you will be the main ambassador of the brand, sharing this essence with both the team and customers. What will your responsibilities be? * Work together with your team, the Shop Manager, and Assistant Shop Manager to achieve the store's goals and reach your full potential; * Connect with customers and learn how to provide them with a meaningful shopping experience; * You thrive on keeping the store clean and organized. Products are always presented according to our visual merchandising guidelines. * Follow the store's safety procedures. * Contribute your own ideas. You will become an expert in our collections, products, and treatments. Rituals offers many opportunities to develop your knowledge and skills through our extensive training program. **Bring out your best** ----------------------- In the store, you will work alongside an energetic team that, just like you, strives to deliver the best customer experience and knows how to find the right solution in every situation. At Rituals, we foster connections through meaningful moments, celebrations of success, and inspiring meetings. Our work environment is described as dynamic, friendly, and focused on teamwork, with an emphasis on sustainability and well-being. Requirements: * Minimum of 2 years of experience in a similar role. * Customer service mindset and team spirit. * Ability to make decisions and solve problems. * Detail-oriented and well-organized. Additionally, all members of our team share the following characteristics: * ENERGETIC: Your authentic and vibrant personality inspires our customers. * ELEGANT: Your elegant and well-groomed presence captures the attention of our customers. At Rituals, less is more. * SERVICE MINDSET: You always put the customer first. **Benefits of working at Rituals** ----------------------------------- * Training and development opportunities * Health insurance with special pricing and tax benefits * Attractive bonus * Teamwork spirit and employee appreciation * Opportunities to grow and learn in a dynamic environment * Help spread the Christmas joy in a surprising and enthusiastic work environment

3582+M2 Paredes, Spain

Commercial Teleoperator63841225266433128

Indeed

Commercial Teleoperator

Do you have experience in telephone sales? We are a young and stable company with an excellent work environment, located in Azuqueca de Henares. We specialize in online sales of printer consumables and put all our effort and care into providing the best customer service. Therefore, we carry out suggested sales to our customers about the best offers we have available, aiming to build loyalty, without using external databases. We are now looking to hire a new assistant for our team who has experience in telephone sales, knowledge of Microsoft Office, strong communication skills, and is available for full-time work from Monday to Friday, 11:30 to 20:00, including a half-hour lunch break and a 15-minute rest period. **Responsibilities:** * Cross-selling our best products. * Advising customers on offers and equipment. * Selling products to users who have left their contact information on our website or called us looking for specific products. **Requirements:** * Experience in sales. * Strong argumentation skills and good interpersonal abilities. * Motivation. * Proficient in Microsoft Office. The employment contract will initially be temporary, with the possibility of becoming permanent depending on satisfactory job performance. **About Us** 123tinta.es was founded in 2021. Although we are an independent Spanish company based in Guadalajara, we are part of the international "123ink" family, whose main focus is the printer consumables industry and which collectively serves over 2 million customers across the countries where it operates. We are seeking motivated, capable, and proactive individuals eager to learn everything about our company so that they can successfully execute the various projects we set for ourselves. Our goal is that, over time, candidates for this position may eventually become department managers. Do you think you're the right person to join our team? If you're curious and ready to act on that curiosity, we invite you to contact us. Send your CV to **trabajo@123tinta.es** !

C. Mayor, 10, 19001 Guadalajara, Spain

Indeed

Customer Service

**CALL CENTER AGENT - CUSTOMER SERVICE** Through Intersherlimp, we are looking for a person to provide telephone customer service in our carpet cleaning company. If you are suited for customer service, do not hesitate to apply for this opportunity. RESPONSIBILITIES \* Making and receiving calls to schedule carpet delivery and pickup appointments, as well as resolving any inquiries or issues \* Ensuring all calls meet established and required quality standards \* Accurately recording all information in the CRM system \* Being able to identify customer needs and provide appropriate responses REQUIREMENTS: \* At least 2 years of experience in customer service \* Proficiency in office software \* Dynamic and pleasant personality \* Proactive attitude and commitment WE OFFER: \* Temporary position: 3-month contract \* Working hours: Monday to Friday from 9:00 AM to 6:00 PM with one hour for lunch \* Salary: €1,381.34 gross per month Position type: Full-time, Temporary Contract duration: 3 months Salary: €1,381.33 per month Application questions: * When could you start? Experience: * Customer service: 2 years (Desirable) Job location: On-site

Av. Francisco Vives, 4, 19200 Azuqueca de Henares, Guadalajara, Spain

€ 1,381/month

Boiler Plant Operator (Operator/a de caldera)638412211256351210

Indeed

Boiler Plant Operator (Operator/a de caldera)

POSITION AND DEPARTMENT * Reports to the Operations Team Leader. * Operator. * No team under supervision. FUNCTIONS, TASKS AND RESPONSIBILITIES * Maintain, monitor, supervise, and operate industrial boilers. Carry out control of the correct operation of the entire installation. * Operate and supervise the proper start-up of the boiler. * Keep the installation operational and in a proper state of cleanliness. Perform preventive and corrective maintenance and controls on the installation. * Detect faults in the boilers and associated units and/or auxiliary equipment, and initiate necessary actions to resolve them. * Carry out and complete work orders according to established priorities between requested emergencies and scheduled tasks, following defined procedures and instructions. * Clean and organize equipment and facilities after maintenance tasks are completed. * Report any incident or accident to the direct supervisor. * Comply with all applicable safety, quality, and environmental processes, instructions, and regulations related to the position. * Requirement: Valid boiler operator license, forklift and elevated platform operator licenses. * Record and keep related and generated documentation up to date. WHAT DO WE OFFER? * Good working environment * Contract type: Permanent * Working hours: Full-time, 40 hours/week * Schedule: Rotating shifts * On-site work mode * Collective agreement: Metal Sector Collective Agreement, Cuenca * Category/Group/Level: As per collective agreement * Vacation: As per collective agreement * Life and accident insurance: According to applicable collective agreement and conditions offered by the company at each moment * Start date: Immediate * Work location: Tarancón PROFILE REQUIREMENTS * Education: Vocational Training in Electricity, Electromechanics, Maintenance, and/or Refrigeration/Heating, or Equivalent Professional Certificate. A valid boiler operator license, forklift and elevated platform operator licenses are desirable. * Knowledge: Industrial operation and maintenance. * Experience: At least 2 years in tasks similar to those of the position. * Languages: Not required. * Software: Microsoft Office suite recommended. * Travel: Not applicable. * Teamwork skills. * Proactivity. * Flexible and adaptable to industrial environments. * Planning and organization. * Rigorous, logical, methodical person with strong attention, listening, and analytical skills, highly oriented toward problem-solving and achieving results. * Ability to perform and manage multiple tasks simultaneously. * Integrity. * SELECTION PROCESS At REBI, we value talent regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, or other personal or social circumstances. We promote equal opportunities, focusing on identifying and developing people's potential based solely on their professional abilities, always respecting diversity and non-discrimination. **1⃣ Submit your resume:** We won't make you fill out endless fields; it's simple—just upload your CV and answer a few brief questions. **2⃣ Pre-selection:** If your profile matches our requirements, we will contact you to get to know you through a video interview, sometimes preceded by a brief phone interview. **3⃣ Interview:** If your profile fits our team, we will contact you for an interview at our facilities (technical or language tests may also be conducted, which we will inform you about in advance). 4⃣ Whether you are selected or not, our team will contact you.

C. Joaquín Rodríguez Cagancho, 66B, 16400 Tarancón, Cuenca, Spain

Indeed

Teleoperador ATC

At 123tinta, a leading company in the printer consumables sector, we are looking to expand our customer service team with a new telephone assistant to join our afternoon shift, working Monday to Friday from 11:30 AM to 8:00 PM (30 min lunch + 15 min break). We place great importance on taking care of our customers through close support and a positive, solution-oriented attitude. Therefore, our customer service team works across multiple communication channels: phone, chat, and email. Your main mission will be to ensure the highest level of customer attention and service. We are a company with a strong market presence, committed to excellence. We offer you the opportunity to become part of a continuously growing business. Are you an expert in customer service and feel comfortable handling phone calls and chats? Join our team! **Responsibilities:** * Providing customer service via phone, chat, and email. * Managing incoming calls. * Resolving customer inquiries and issues via phone, chat, and email. * Handling complaints and incidents via phone, chat, and email. * Offering pre-sales advice online or over the phone. * Providing post-sales information regarding the website, shipping, or products. **We Offer:** * A 6-month temporary contract with real potential for permanent conversion. * Afternoon shifts from Monday to Friday, 11:30 AM to 8:00 PM, including a 30-minute lunch break and a 15-minute rest break. * An excellent working environment **About Us** 123tinta.es was founded in 2021. Although we are an independent Spanish company based in Guadalajara, we are part of the international "123ink" family, which primarily focuses on the printer consumables industry and collectively serves over 2 million customers across the countries where it operates. We are seeking motivated, skilled, and proactive individuals eager to learn everything about our company so they can successfully carry out the various projects we set for ourselves. Our goal is that candidates for this position may eventually become department managers. Do you think you are the right person to join our team? If you're curious and ready to take action, we invite you to contact us. Send your CV to **trabajo@123tinta.es**!

C. Mayor, 10, 19001 Guadalajara, Spain