Process Intelligence Project Manager

Description

Job Summary: You will participate in strategic definition and lead the implementation and evolution of Process Intelligence projects, promoting automation and efficiency. Key Highlights: 1. Lead Process Intelligence implementation projects 2. Drive operational automation and efficiency 3. Promote a data-driven culture and excellence MISSION Reporting directly to the Operational Transformation area, and within the General Directorate of Transformation, Innovation, and Data Governance, you will have the opportunity to participate in defining the Group’s strategy, leading the implementation and evolution of Process Intelligence capabilities across the organization—integrating Process Intelligence technologies, operational analytics, and real-time monitoring—while contributing a transformative vision to the organization, fostering automation and/or efficiency. Additionally, you will help promote a data-driven and operationally excellent culture by collaborating cross-functionally with business units, technology, automation, and artificial intelligence teams. JOB RESPONSIBILITIES Participate in designing and deploying the Process Intelligence roadmap aligned with the Group’s operational transformation objectives. Promote the use of Process Intelligence (Celonis) to support automation, optimization, Artificial Intelligence, and operational innovation initiatives. Lead projects through process discovery, analysis, review, and proposal of operational solutions. Identify and prioritize operational improvement opportunities using end-to-end data-driven process analysis. Coordinate and lead the implementation of improvements or new designs in collaboration with impacted areas. Promote real-time monitoring initiatives (e.g., control towers) to enable proactive decision-making. Quantify expected benefits and monitor progress to ensure achievement of KPIs (e.g., efficiency, risk, rework, automation level, etc.). Participate in and manage projects aligned with the corporate strategic plan and digital transformation plan. Act as a key liaison with business units and other General Directorate departments to align objectives and coordinate on projects and solutions delivered. REQUIREMENTS **Desired Experience:** At least 5 years of experience in process transformation, process mining, or advanced operational consulting. Experience managing Celonis’ Process Intelligence platform; familiarity with other tools such as Apromore, SAP Signavio, UiPath, etc., is desirable. Experience working in multidisciplinary teams and complex projects. **Required Knowledge:** Process analysis and improvement methodologies (Lean, Six Sigma, BPMN). Project management methodologies; agile methodology experience and knowledge are desirable. Advanced knowledge of process intelligence, event data modeling, and process analytics. Familiarity with automation platforms (RPA) and their integration with process intelligence is desirable. Familiarity with tools such as SQL, Power BI, ARIS, UiPath, Python, or similar is desirable. **Skills:** Ability to handle multiple tasks under pressure while operating at both highly detailed and strategic levels. Analytical, communication, and leadership skills. Flexibility and adaptability. Self-directed, motivated, and comfortable working in a fast-paced environment. At SANTA LUCIA S.A., Cª SEGUROS, we work to ensure genuine and effective equal opportunities, enabling professional development and workforce diversity—consistent with our commitment to UN Sustainable Development Goal 5 (Gender Equality) under the 2030 Agenda. **Province:** Madrid **Company:** SANTALUCIA SEGUROS **Date:** May 8, 2026