F&B SUPERVISOR

Description

Job Summary: Thompson Sevilla seeks a passionate F&B Supervisor committed to luxury lifestyle to deliver exceptional experiences and lead the team. Key Highlights: 1. Offer unique experiences and exceptional service to guests. 2. Lead and train the F&B team in a luxury environment. 3. Professional growth and development opportunities at Hyatt. Summary Join the Thompson Sevilla Team! Let yourself be captivated by a luxury lifestyle experience. Who We Are Thompson Sevilla is where Sevillian culture, contemporary art, and luxury lifestyle converge. Here, we live our purpose: “We care for people so they can be their best.” This means we care for you so you can grow, learn, and bring your best self every day. Because at Thompson Sevilla, people are at the heart of everything we do. We believe in the power of belonging and in building a culture of care where every talent feels part of a family. Additionally, Hyatt has been recognized for over 10 years on the Fortune 100 Best Companies to Work For list, reflecting our commitment to inclusion, wellbeing, and talent development. Your Mission We are looking for an F\&B Supervisor to join our team. If you are passionate about delivering unique experiences, this is your place. What Will You Do Daily With Us? * Deliver exceptional guest service, ensuring guest needs are met and they enjoy a pleasant experience in the hotel’s restaurants and bars. * Assist in managing food and beverage inventory, including receiving, storage, and stock control, to ensure adequate availability. * Place weekly orders for various outlets. * Support the organization and execution of events and banquets—from venue setup to service during the event—and ensure guest satisfaction. * Manage human resources (ETT) and track them via Excel for various events. * Supervise accurate billing and resolve potential incidents. * Oversee daily cash reconciliation and POS closing for the Restaurant and hand over funds to Reception for verification. * Direct, supervise, and plan all departmental activities and staff under your supervision. * Coordinate and assign shifts to operational staff. * Professionally address and resolve guest complaints. * Train and motivate the team. * Collaborate with other departments for special events. * Supervise presentation and quality of served products. * Implement standard operating procedures (SOPs) and regularly update them. Qualifications What Would We Like You To Bring? * Prior experience in a similar role within a 5\*-star hotel. * Previous experience managing teams. * Leadership skills, accustomed to teamwork and cross-departmental collaboration. * Strong customer service skills, with a focus on luxury and attention to detail. * Detail-oriented, organized, and possessing excellent communication skills. * Analytical mindset, capable of making quick decisions in dynamic environments. * Education in hospitality, F\&B management, or a related field. * Advanced English proficiency (C1/B2\). And What Can We Offer You? We are proud to care for our team, offering benefits that truly make a difference. * Your development is our priority—we provide continuous training programs and internal and international mobility opportunities. * Enjoy complimentary stays at our hotels worldwide and experience Hyatt firsthand. * Because inclusion and respect are core to our identity, we proudly foster a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as foundational pillars of our culture. * Once a year, we gather with our talents to celebrate having the best team. * Through our Hystar program, the team votes each semester for the Star Talent who inspires colleagues. * Because wellbeing is one of our core values, we support you through Wellhub, psychological support, and more. * You’ll enjoy a competitive benefits package designed to care for you and recognize your contributions—including exclusive discounts at our outlets and select nearby businesses. We Welcome You: We know many people only apply when they meet all job requirements. If you feel inspired to advance your career—go ahead and apply! We’d love to consider your experience and explore how you could help us make Hyatt even better! We are an equal opportunity employer. We do not discriminate based on race, gender, sexual orientation, religion, disability, or any other protected characteristic. In alignment with Hyatt’s values, we put people at the center of everything we do, value diversity, and foster an inclusive environment where everyone can grow, contribute their talent, and feel respected. \#CareConnectsUs \#Hyattcareers \#WorkatHyatt