DESCRIPTION **Job opportunity in the real estate sector!** At **Dotgainen Talent,** we are looking for a **Back Office Manager** profile for one of our most special clients. This is a startup in the **PropTech** sector (technology applied to the real estate market) that is revolutionizing the traditional rental model. Its digital platform enables comprehensive and automated management of the entire housing rental process: from listing and tenant selection, to contract signing and monthly payment collection. Their focus is on offering a 100% online, agile, and secure solution for both landlords and tenants. The **Back Office Manager** will be responsible for ensuring the efficient operation of the company's internal operations. This person will supervise all administrative, support, and operational activities that facilitate the company's transactions and processes. They will manage the back office team and ensure compliance with internal policies, optimizing processes for customer satisfaction and organizational growth. **Responsibilities:** Supervise and coordinate daily back office team activities, ensuring operational efficiency and deadline compliance. Manage and organize documentation and electronic files related to internal operations and customers. Provide administrative support to departments such as sales, human resources, and operations, among others. Oversee quality control processes and ensure proper execution of transaction retention and closing tasks. Keep customer records, contracts, and transactions updated, especially regarding the real estate rental and buying/selling sector. Manage relationships with suppliers and internal and external customers, ensuring smooth and effective communication. Develop and implement standard operating procedures for continuous improvement. Identify areas for improvement in operational processes and work closely with other departments to implement solutions. Supervise data entry and ensure correct implementation of information management systems. **Valued Skills:** Experience handling legal documentation related to the real estate sector. Knowledge of local and national regulations applicable to the real estate sector (Urban Leasing Act, Housing Act, etc.). Skills in team management and process optimization. **Benefits**: Hybrid work flexibility. Professional development opportunities. Permanent contract. Young and dynamic work environment REQUIREMENTS University degree in Business Administration, Law, Economics, or similar. Minimum of 1 to 2 years of experience in a back office or administrative role, preferably in the real estate sector. Practical knowledge of administrative processes in the real estate sector (rentals, sales, deposits, utilities, insurance). Exceptional organizational skills and ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Proficiency in computer tools (MS Office, real estate management software).