Cloud Engineer - M/H/NB

Description

Job Summary: We are seeking a Cloud Engineer to ensure the availability and security of the cloud infrastructure, managing vendors and resolving incidents to deliver an optimal customer experience. Key Responsibilities: 1. Ensure the availability and stability of the cloud infrastructure. 2. Collaborate in multidisciplinary technical environments. 3. Solid experience in Cloud, Networking, and Systems. Let’s Shape your Potential! **About Us** -------------------- Cegid is a European leader in **cloud-based business management solutions**, serving sectors including finance (treasury, tax, ERP), human resources (payroll, talent management), CPA, retail, and general business. In today’s rapidly changing world, Cegid and its **5,000 employees** empower over 750,000 customers to unlock their potential through innovative, purpose-driven business solutions. **Make more possible** is our vocation. It reflects who we are, how and why we do what we do for our customers. As a result, we can confidently state that every day we work to shape the future of our customers, our own future, and the future of our customers’ industries — a future we have been defining for years alongside our employees, inventing solutions that transform how people work, enabling sustainable performance. What will be your main objectives as a Cloud Engineer? You will serve as the bridge between our infrastructure, security, and service availability requirements, and the technical capabilities of our managed cloud provider. Your mission will be to ensure our platforms operate optimally, securely, and scalably — resolving complex issues and guaranteeing an excellent experience for our customers. As a Cloud Engineer, you will: * Ensure the availability and stability of the cloud infrastructure by performing both proactive and reactive activities to guarantee reliable service. * Efficiently manage the cloud provider, supervising their activities, planning tasks, and ensuring compliance with defined service standards. * Plan and execute Change Management, avoiding technical debt, keeping systems up to date, and managing out-of-hours changes when necessary. * Prevent and resolve incidents, acting autonomously to resolve them within defined timeframes and maximizing customer satisfaction. * Ensure correct infrastructure sizing and security, applying security department guidelines and monitoring cloud capacity. * Collaborate with the team and other departments, following internal processes, contributing to a positive working environment, and ensuring smooth communication. **About You** -------------------- * **Solid technical experience in Cloud, Networking, and Systems**, with knowledge of VPNs, firewalls, F5 load balancers, and administration of Windows and Linux environments. * **Competence in cloud services and monitoring**, including troubleshooting, scalability, basic automation (scripts), and understanding of distributed architectures. * **Security knowledge**, applying best practices, access control, hardening, and alignment with the security department’s guidelines. * **Management and coordination capability**, essential for supervising the managed cloud provider and ensuring proper execution of all tasks. * **Strong interpersonal skills**, with high communication ability, collaboration, and teamwork capacity in multidisciplinary technical environments. * **C1-level English** to interact with international teams and customers; **French is desirable** to collaborate with French-speaking customers. **Occasional availability outside standard working hours is required to address critical incidents.** *Beyond professional skills, we seek talented professionals eager to demonstrate and experience their potential by opening new opportunities with us. It is your curiosity, team spirit, and commitment that will make the difference.* **Skills** --------------- Cloud Infrastructure Windows Linux Networking (VPN, Firewalls, F5\) Troubleshooting **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and your **potential** to learn and grow alongside us. We offer a professional environment where each person can fully flourish and express their individuality. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director