Description
**Main Responsibilities:**
* Respond to customer inquiries via email and chat
* Manage requests and track their progress
* Record information and update customer data
* Resolve basic issues and escalate cases as appropriate
* Maintain clear and professional communication.
**Requirements:**
* Excellent written communication skills in Spanish
* Regular use of computers and digital tools
* Organizational ability
* Customer-oriented attitude
* Prior experience in support or customer service is a plus.
**We Offer:**
* Fully remote work
* Monday to Friday working schedule
* Initial training
* Employment contract
* Integration into a professional and stable environment.
Benefits:
* Fuel discount
* Housing allowance
* On-site gym
Work Location: On-site employment