**Before submitting your job application, select your preferred language from the options available in the top-right corner of this page.** Explore your next opportunity with an organization on the Fortune Global 500 list. Imagine innovative possibilities, experience our rewarding culture, and work alongside talented teams that help you become a better version of yourself every day. We know what it takes to move UPS into the future — people with an exceptional combination of skills and passion. If you possess the right attributes and motivation to lead yourself or teams, there are positions available to help you develop your skills and advance to the next level. **Job Description:** SOLDI is part of Customer Solutions, and the IE Specialist within the IE practice area serves as a Subject Matter Expert to develop and implement operational CS products and customized solutions for customers across the Europe Region. The role involves researching, evaluating, and delivering business cases for new product developments and leading projects and virtual temporary teams remotely. The role requires close collaboration with CS Customer Facing teams on customer opportunities to gain, retain, and grow UPS business through solutions that deliver customer value. The IE Specialist communicates and collaborates with aligned positions in other SOLDI areas, other Solution groups, Operations, IE, Sales, Marketing, and Revenue Management. **Responsibilities:** * Manage projects, implementation, and support activities * Solve customer problems by designing and implementing the best-fitting solutions * Develop, lead, and implement moderately complex projects to support new business opportunities while overcoming cross-functional resistance * CS product owner for specific CS products, monitoring and supporting to ensure these are maintained and continue to operate effectively * Seek continuous improvements within customer solutions projects to enhance services * Provide subject matter expertise to increase Customer Solutions knowledge and understanding * Keep Customer Solutions project stakeholders informed of project progress * Analyze data and interpret the results to make recommendations for solutions and evaluate solutions prior to implementation **Qualifications and Experience:** * Bachelor's Degree or International equivalent \- Preferred * A team player willing to contribute knowledge and experience within the team * Analytical skills, the ability to think “out of the box” as well as self\-responsibility and accountability for own projects and tasks * An open\-minded approach to projects with a positive and can\-do attitude * Experience and knowledge in MS Office products * A good understanding of UPS’ products, services and network operations * Good verbal and written skills in English We welcome applicants from different locations, as the role offers flexibility **(Flexible location in Europe)** . **How we recruit** At UPS, equal opportunities, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting, and compensating based on merit, experience, and other work\-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity. **A bit about a big business** Founded in 1907 as a messenger company in the United States, UPS has grown into a multi\-billion\-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. **Employment Type:** Permanent UPS makes every effort to provide a workplace free from discrimination, harassment, and retaliation.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
