Job Summary: Siemens Smart Infrastructure is seeking a Customer-Focused Engineer for Protection and Control Systems Services in Electrical Substations, with strong motivation for continuous improvement. Key Responsibilities: 1. Configuration and commissioning of protection and control equipment. 2. Incident analysis and technical support to customers. 3. Technical training on protection and control systems. Siemens Smart Infrastructure Customer Service supports its customers throughout the entire lifecycle of critical electrical infrastructure, ensuring maximum reliability and efficiency of equipment such as medium-voltage switchgear and circuit breakers, protection and control systems, inverters, and low-voltage switchboards. Through preventive maintenance services, repairs, spare parts supply, and modernizations (retrofits), we contribute to safe and sustainable energy delivery. In this context, we are looking for a Customer-Focused Engineer for Protection and Control Systems Services in Electrical Substations, with a positive attitude, proactivity, and strong motivation for continuous improvement and professional development within a dynamic, technology-driven environment. **What will be your role?** * Configure and parameterize equipment according to engineering schematics and relay setting calculation studies. * Perform commissioning of protection and control equipment and systems, executing field tests (FAT and SAT). * Carry out maintenance of protection and control equipment, including on-site testing. * Prepare technical documentation resulting from performed work. * Analyze incidents, provide technical support, and resolve customer inquiries. * Maintain clear and fluent communication—both oral and written—with customers, project managers, and supervisors to ensure proper coordination and execution of projects. * Deliver technical training on protection and control systems, both internally and externally. * Comply with, and ensure team compliance with, Siemens’ health, safety, and environmental policies. **What profile are we looking for?** * Degree in Electrical Engineering, Telecommunications, Electronics, or related field, with at least 3 years of experience in similar roles. * Knowledge of the IEC 61850 standard at the application engineering level. * Strong ability to interpret electrical schematics and operational logic of installations. * Self-management skills, analytical capability, and teamwork ability—both independently and collaboratively. * Proficiency in MS Office tools, Windows environment, and internal platforms. * Advanced level of English, both spoken and written. * Willingness to travel nationally and internationally. **What do we offer?** * Flexible working hours and hybrid work arrangements to adapt your schedule to your needs. * Over 30 days of annual vacation time to rest and recharge. * Continuous learning through our platform, featuring courses from partners such as Coursera, Harvard Business Review, and LinkedIn Learning. * Competitive compensation package, including meal allowances and a PCF program with tax advantages. *At Siemens, we value the diversity of our teams, promote equal opportunities, and foster an inclusive workplace. We seek talent without distinction, supporting and respecting all forms of diversity. Our* *Equality Plan**, aligned with current legislation, guarantees fair and transparent treatment, reaffirming our commitment to building an increasingly equitable and diverse workplace. \#LI\-AMC**\#LI\-Hybrid*
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
