Job Summary: We are seeking Receptionists to manage check-in/out, handle incidents, and oversee daily operations at a hotel located in the center of Madrid. Key Highlights: 1. Stable position with real growth opportunities 2. Management of diverse front desk and customer service tasks 3. Rotating shifts for flexibility CATALONIA HOTELS & RESORTS requires Receptionists to work in our hotels located in the center of Madrid. The main responsibilities include: * Check-in/Check-out. * Key control and key reading for rooms. * Safe deposit box rentals. * Cash reconciliation and handover to the colleague on the next shift. * Full responsibility for all matters arising during one's working hours. • Incident management, but not resolution. * Luggage handling. * Room changes. * Mail management. * Room sales. * Management of switchboard calls. * Supervision of bell staff under one's responsibility. REQUIREMENTS * Prior experience in a similar role. * Studies in tourism. * Advanced English + other languages are desirable. * Customer orientation. * Knowledge of SAP is highly valued. OFFERED * 40-hour weekly contract. * Rotating shifts. * Fully stable position with real growth opportunities. * Competitive salary.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
