Night Reception Assistant

Description

Hotel Porcel Ganivet is seeking a highly motivated Night Reception Assistant to join our team. Responsibilities: * Efficiently process guest check-in and check-out. * Handle telephone and online reservations, ensuring accuracy of information. * Provide detailed information about services, facilities, and local events. * Effectively manage and resolve issues and complaints. * Maintain a clean and orderly reception area. * Collaborate with other departments to ensure a seamless guest experience. * Perform basic administrative tasks, such as handling emails and data entry. Requirements: * Previous experience as a hotel receptionist or in similar roles * Strong verbal and written communication skills * Knowledge of hotel management software is desirable * Excellent customer service and interpersonal skills * Ability to work in a fast-paced environment * Flexibility to work rotating shifts and weekends Education: * Bachelor's degree in Tourism, or Vocational Training (FP) in Tourist Accommodations We offer: * Professional growth opportunities * Dynamic and friendly work environment * €2,286.89 gross/month (including pro-rated extra payments, meal allowances, and transportation allowances) * Night shift from 23:00h to 07:00h * Indefinite contract from Monday to Sunday with two rotating weekly rest days Position type: Full-time, Temporary contract Salary: €2,100.00–€2,200.00 per month Work location: On-site employment