Description
CATALONIA HOTELS & RESORTS is seeking a RECEPTION ASSISTANT to work at our hotels located in MADRID.
The main responsibilities include:
* Check-in / Check-out.
* Key control and room key reading.
* Safe deposit box rental.
* Cash register reconciliation and handover to the colleague on the next shift.
* Full responsibility for all activities generated during your working hours.
* Incident management, but not resolution.
* Luggage handling.
* Room changes.
* Mail management.
* Room sales.
* Management of switchboard calls.
* Supervision of bell staff under your responsibility.
REQUIREMENTS
* Minimum 1 year of reception experience.
* Studies in tourism.
* Advanced English + other languages are valued.
* Customer-oriented attitude.
* SAP knowledge is highly desirable.
WE OFFER
* 40-hour weekly contract.
* Rotating shifts.
* Fully stable position with real growth opportunities.
* Competitive salary.