Job Summary: Administrative banking position responsible for managing operational processes and delivering customer service, requiring precision and rigor when handling sensitive information. Key Highlights: 1. Professional and collaborative work environment 2. Operational process management with attention to detail 3. Ongoing interaction with customers Position within the current accounts department of a banking institution. Administrative tasks are performed that require precision and attention to detail to manage operational processes and deliver high-quality customer service. Customer interaction is constant, both in-person and by telephone, resolving inquiries clearly and efficiently. Confidentiality and rigor in handling sensitive financial sector information are highly valued. Among the main responsibilities is the remediation of accounts for former employees, which demands accuracy and knowledge of internal procedures. Improving the agility and reliability of administrative workflows is also a priority. The work environment is professional and collaborative, with working hours primarily in the morning and two extended-day shifts per week. Customer orientation, personal organization, and proficiency in Office 365\ are required. A functional level of English is also required to handle basic interactions. At least one year of prior experience in banking or in administrative customer service roles. Strong customer orientation, rigor, and organizational skills are required. Advanced digital tool proficiency—especially in Office 365—is necessary, along with a functional level of English.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
