Customer Service (30 hours/week)

Description

Job Summary: We are seeking a professional for cashier and post-sales customer service, with responsibilities including cash handling, incident resolution, sales and returns management, and general store support. Key Highlights: 1. Leading multinational company in home equipment 2. Positive and dynamic work environment 3. Training for professional growth **Description:** ---------------- A bit about us… CONFORAMA is a multinational company, leader in home equipment. We are over 2,500 people distributed across 57 stores throughout the Iberian Peninsula and islands. We share a common vision: making comfort accessible to all our customers and fully meeting their expectations. We are a young and dynamic company where talent and human quality are our primary values. We regard internal talent as the most important and distinctive factor of our project. We foster a positive, pleasant work environment where people can be happy. What are we looking for? Reporting to the department manager, we seek a colleague for the CASHIER/POST-SALES CUSTOMER SERVICE (30H/WEEK) position at our Alcorcón (Madrid) store. Your main responsibilities will include: * Efficient and reliable cash handling at the register * Resolution of register-related incidents * Compliance with register procedures * Contribution to achieving section objectives * Customer assistance and information * Delivery and exchange of merchandise to customers * Sales and returns management * Order management / supplier exchanges * General store support What do we offer? * Indefinite-term contract * Fixed salary + variable component based on achievement of collective objectives * Training to support your continued growth with us **Requirements:** --------------- * Prior experience in retail, customer service, and post-sales service within the distribution sector will be valued * Good appearance, dynamic, tenacious, communicative, solution-oriented, organized, and solution-oriented * Proficiency in Microsoft Office and other computer programs * Full availability to work a 30-hour weekly schedule on a split shift from Monday to Sunday, including public holidays established by each Autonomous Community, while respecting the two weekly rest days stipulated in the collective agreement.