IT Process Analyst / Jira Functional Specialist

Description

From **IT Partner España**, we are seeking an **IT Process Analyst / Jira Functional Specialist** to join a stable project within a technology-driven environment, collaborating closely with Software Engineering teams. The selected candidate will play a key role in the **implementation, maintenance, and evolution of the Software Engineering operational framework**, ensuring teams work with clear processes, traceability, and accurate information quality in corporate tools such as **Jira and SharePoint**. **Job Mission** --------------------- Act as a close functional support partner to technical teams, facilitating adoption of the operational model and ensuring consistency across processes, workflows, component catalogs, and associated automations. **What Will Be Your Responsibilities?** -------------------------------- * Maintain and configure **workflows, structures, statuses, and functional configurations in Jira**. * Keep the **component and platform catalog** up to date, ensuring consistent naming conventions and relationships. * Review the **quality of information recorded in Jira**, identifying incomplete entries, categorization errors, traceability issues, or unassigned components. * Ensure **tracking dashboards** provide reliable and up-to-date information. * Automate repetitive tasks using **Power Automate, SharePoint, and Jira Automation**. * Support managers and engineers in **adopting the operational model**, resolving functional questions and streamlining processes. * Document processes and develop **guides, procedures, and training materials**. * Collaborate with technical teams to identify opportunities for process improvement and optimization. **What Are We Looking For?** ------------------ * **2 to 4 years of experience** in consulting, technology, or IT teams. * Hands-on experience in **functional configuration and administration of Jira**, not merely as an end user: * Workflows. * Issue types. * Fields. * Statuses. * Transitions. * Configuration at the **Project Admin level**. * Advanced user experience with **SharePoint, Office 365, and Power Automate**. * Strong proficiency in **Excel**. * Ability to **structure information, analyze processes, and document them clearly**. * A **methodical, organized, and detail-oriented profile**. * Ability to work autonomously and interact effectively with technical staff and managers. * **English: B2**. * **Bonus Points** * Knowledge of **Confluence**. * Experience in **technical PMO, project office, or IT governance**. * Familiarity with **Agile, Kanban, SDLC, demand management, or release management**. * Prior experience working within **software development teams**. **Conditions** --------------- * **Location:** Madrid. * **Work Mode:** Hybrid — **3 days on-site / 2 days remote**. * The candidate must be available to attend the **client's offices when required**. Address pending confirmation. * **Salary:** Approximately **€35,000 gross per year**, depending on experience. * **English:** B2\. * **Working Hours:** Initially **42 hours per week from September to June**, and **30 hours per week during July and August**. * Stable project with opportunities for professional development. If you have experience configuring Jira and are interested in projects related to **IT governance, process improvement, and transformation of Software Engineering teams**, we want to meet you! ### **Location (Hybrid)**