### **Description** Company Other Public Administration Services Division Position Social Worker, Indefinite-term, SAMUR SOCIAL Type of Offer Internal Number of Vacancies 1 Job Description At Grupo 5, an organization committed to social welfare, we are seeking dedicated professionals to join our team. As part of our workforce of over 3,200 professionals, you will have the opportunity to directly contribute to improving the lives of 5,100 individuals in situations of social vulnerability. We are currently seeking a Social Worker to join SAMUR SOCIAL. Responsibilities: * Operational responsibility both on the mobile response unit during service hours and at various locations and settings (short-stay units, communications room, case follow-up spaces, etc.) where professional duties are carried out, adhering to the service’s operational procedures and following instructions issued by the Central Communications Room or under the guidance of the relevant management—namely, the entity’s Technical Coordinator, Coordination Assistants, or intermediate-level supervisors (shift managers). * Responsibility for individual and group social assessment and intervention with service users. * Responsibility for user assistance. * Completion of all reports requested by the relevant management. * Accurate completion of assistance reports, both manually and electronically, safeguarding them during working hours. * Exemplary, appropriate, and courteous treatment of users and all individuals involved in interventions. * Responsibility for informing users’ families about the user’s situation and related actions. * Responsibility for transferring users and their associated social case information—both verbally and in writing—to the receiving center. * Conducting follow-up activities for individuals accommodated across various reception facilities and other accommodation modalities (residences, boarding houses, hotel placements, etc.). * Performing duties in the Central Communications Room when required. * Supervising and supporting auxiliary social services staff in carrying out their responsibilities. * Adhering to the service’s quality policy by promptly reporting deviations or inappropriate procedures affecting service performance to the immediate supervisor. * Engaging with media outlets only upon authorization from the entity’s relevant management and with prior approval from municipal authorities responsible for such matters—all under the supervision, direction, and control of the entity’s responsible personnel. * Collaborating in research and teaching projects approved by the competent bodies of the Service. * Attending mandatory continuing education sessions organized by the Service. * Being required to know and apply the Service’s operational protocols—all under the supervision, direction, and control of the entity’s responsible personnel. * Voluntarily or upon request, reporting for duty outside regular working hours in situations involving risk and/or disaster. * Any other duties consistent with those described above and necessary for the effective operation of the Service. Requirements: Bachelor’s Degree in Social Work Minimum six months’ experience in social emergency intervention. Offered: Salary according to collective agreement Indefinite-term contract Afternoon shift, Monday to Friday Minimum Experience 1–3 years Minimum Education Level Diploma / Bachelor’s Degree / Bachelor’s Degree (equivalent) Start Date 02/01/2026 Publication Date 10/12/2025 CV Submission Deadline 21/12/2025