Administrative Staff

Description

**Positions Available** ---------------------- 6 **Company** ----------- Tragsatec **Project / Reason for Hiring** --------------------------------- Tecnologías y Servicios Agrarios, S.A., S.M.E., M.P., a subsidiary of the TRAGSA GROUP, specialized in engineering, consultancy, and technical assistance services in agricultural, livestock, forestry, and environmental matters, is seeking to hire 6 Administrative Staff to provide support, guidance, and follow-up to beneficiaries of the Young Cultural Voucher in the Community of Madrid. **Workplace** -------------------- * Madrid Office of Tragsatec **Functions and Responsibilities** ---------------------- * Support communication with the Project Team Leader. * Conduct support calls, assisting the interlocutor in resolving issues. * Address incidents raised by users regarding electronic processing and management. * Prepare technical support documentation upon request from the Technical Management, for various purposes (data and statistical analysis, handling technical reports to resolve incidents and/or appeals submitted by users). * Create, capture, consult, and print documents using authorized computer applications (Word, Excel, Access, etc.) in the EV (Virtual Desktop) and external platforms. * Manage email inboxes and accounts, both for receiving instructions and documentation and for sending and creating requests. * Use virtual meeting platforms. **Specific Requirements** -------------------------- Compliance with the requirements and/or merits must be substantiated by completing evaluation tests and/or attaching necessary documentation in the “Annexes” section of the registration questionnaire. The Tragsa Group reserves the right to request at any stage of the process the supporting documents for the data declared in the application, as well as to require additional information contained in the curriculum vitae, whenever such information is necessary to verify the stated requirements and/or merits for the advertised position. ### **Education** #### **Qualifications** * Hold a Spanish-recognized Intermediate or Advanced Vocational Training Certificate (FP II or CFGS) in the administrative field, or possess at least six months’ work experience as an administrative professional under an employment contract. **Merits (Evaluable)** ------------------------ ### **Education** #### **Additional Training** * Additional verifiable training in document and/or archive digitization. ### **Prior Experience** * One to five years of experience as a telephone operator/tele-agent in public bodies (employment-contract-based experience). * One to three years of experience in electronic processing (desktop and virtual environments), communication tools (Cisco Webex), and computer applications (employment-contract-based experience) (to be verified during technical assessment). * One to three years of experience in incident resolution, data and statistical analysis, and resolution of incidents and/or appeals submitted by users (employment-contract-based experience). ### **Other Meritorious Factors** * Intermediate or advanced proficiency in Word (to be verified during technical assessment). * Intermediate or advanced proficiency in Excel (to be verified during technical assessment). * Intermediate or advanced proficiency in Internet usage (to be verified during technical assessment). **Observations** ----------------- * Offered: + Fixed-term contract estimated at 5 months, extendable up to a maximum total duration of 9 months, if applicable. + Part-time morning shift of 7 hours daily, Monday to Friday (35 hours per week). Application submission period is open from today, 08/07/2026, until 22/07/2026 at 23:59 (Peninsular Time). No application will be accepted if not received within the timeframe and format explicitly specified in the call. In case of questions or difficulties with registration, please contact us via the email inbox seleccion@tragsa.es before 23:59 (Peninsular Time) on the second-to-last working day of the application submission period indicated in this job offer. General selection criteria for temporary staff, according to the standard procedure used by the Tragsa Group, are published and accessible on the corporate external website: https://www.tragsa.es/es/equipo\-humano/unete\-a\-nuestro\-equipo/ofertas\-empleo\-temporal/Documents/bases\-generales\-ofertas\-empleo\-temporal.pdf