Administrative Staff – Customer Service

Description

Job Summary: We are seeking an administrative staff member for customer service to manage client relationships in the IT sector, providing technical support and continuously improving support strategies. Key Points: 1. Customer service and technical support in the IT sector. 2. Promotes positive communication to improve support strategies. 3. We are seeking a proactive, dynamic, and responsible individual. Administrative staff member for customer service position in Paterna. We are looking for a person to handle customer service at an IT company. Responsibilities include ensuring each client adopts the solution according to their needs and use cases, providing technical and operational support for accounts across various service levels, and promoting positive communication to continuously improve support strategies. Temporary full-time contract, 40 hours per week from Monday to Friday, split shifts from 08:00 to 17:00, including applicable statutory breaks. * Prior experience in a similar role. * We seek a proactive, dynamic, and responsible individual. * Residence near the workplace is desirable. * Completion of compulsory secondary education (ESO) is desirable.