Job Summary: Technical support professional responsible for incident management, Active Directory and server maintenance, security monitoring, and process automation. Key Highlights: 1. Versatile technical support role 2. Incident management and system maintenance 3. Participation in process automation We are seeking a professional to provide user technical support assistance. Main responsibilities will include incident management, maintenance and administration of Active Directory and servers, as well as security incident monitoring and response. Participation in the automation of various processes will also be required. Academic qualification required: Spanish Baccalaureate or Higher Vocational Training Cycle (or equivalent). Additionally, a minimum of 24 months’ experience in user support roles or in computer equipment repair and configuration is mandatory. A valid Spanish driving license class B is required. Contract type offered: Permanent contract, full-time position based in Zaragoza. Professional category: Technical Assistant, with an annual gross salary of 24\.755 euros. Start date: As soon as possible.