Key Account Manager

Description

Job Summary: We are seeking a Key Account Manager to manage the Key Accounts portfolio, develop and strengthen relationships, and ensure cross-selling across all Jungheinrich sales and service areas. Key Highlights: 1. Manage the Key Accounts portfolio and its strategic exploitation. 2. Serve as the primary contact person for all sales and service areas. 3. Develop and strengthen relationships with existing and potential customers. **Department:** Sales and Distribution **Location:**Loiu, ES, 48180 **Recruiter:** null null, null null Join Jungheinrich in a working environment where you can truly make a difference! With your expertise and drive, as a team member you will make an important contribution to ensuring that, as a company, we remain among the world leaders in our industry. Work side-by-side with colleagues who embrace bold ideas, in a friendly environment that offers you every opportunity to balance your professional and personal goals. Every day, Jungheinrich’s products and solutions are used to move millions of goods in logistics centers worldwide. For 70 years, we have supported our customers at every step with our innovative, safe, and sustainable products — ranging from forklift trucks to shelving systems, software, and mobile robots. We invest in talent and foster a culture of openness, integrity, and mutual respect. By joining Jungheinrich, you gain the opportunity to work in an international, diverse, and multidisciplinary environment. **Key Account Manager… We’re looking for you!** The Key Account Management role is responsible for the assigned Key Accounts (Customers and Prospects) portfolio and its exploitation in line with the strategic and operational objectives defined within its sales area. We seek a KAM who will serve as the primary contact person for all Jungheinrich sales and service areas and ensure cross-selling with customers and prospects (Account Management). **Responsibilities and Duties** * Plan and execute customer visits according to segment- and sector-specific objectives to ensure greater market penetration. * Develop, monitor, negotiate, and close sales opportunities in accordance with the sales plan targets, including acquisition of new potential customers. * Ensure reliable data transfer to the Indoor Sales team and deliver all relevant information to complete the sales process. * For decentralized customers, drive and coordinate accounts through regional KAMs or Commercial Technicians in their respective sales territories. * Guarantee execution of action plans established during monthly sales meetings and activity control sessions with the Sales Manager. * Provide consultative sales across all business lines to achieve comprehensive market penetration and ensure correct internal communication with respective departments. * Act as the primary contact throughout the sales process, closely collaborating with the Indoor Sales team until final payment. * Ensure data quality to enable systematic market processing by recording and updating the database, activities, visits, and customer contacts. * Develop short-, medium-, and long-term strategic plans for assigned customers. * Identify potential customers through market observation, research, and outreach. Develop and strengthen relationships with existing and potential customers through frequent visits to all sites, engaging valid stakeholders (e.g., purchasers, specifiers, logistics personnel). * Monitor and act upon commercial activity indicators (KPIs) to correct deviations in account development. * Participate in regional events (e.g., trade fairs, conferences) to enhance market penetration. Requirements * University degree in Business Administration or equivalent. Technical background (e.g., Engineering) is highly valued. * Prior experience leading large accounts. * Advanced level of English. * Person with strong negotiation skills, customer orientation, results orientation, and strategic thinking. What We Offer At Jungheinrich, we want everyone to feel welcome and motivated, so we offer: * The opportunity to join a leading multinational company, in continuous growth and built on strong corporate values. Our Great Place to Work certification guarantees an exceptional and flexible workplace focused on employee well-being. * Flexible working hours. Intensive work schedule every Friday throughout the year. * Hybrid work model. * Company car, Solred card. * Option to choose a flexible remuneration package tailored to your needs and preferences, including health insurance (50% subsidized) and childcare vouchers. Pension savings plan. \- School assistance to help ease the start of the school year for children aged 0–18\- with a €150/household bonus in September * Option to receive your salary in 12, 14, or 16 installments. * Referral bonus if you bring people as talented as yourself. * Social benefits with price reductions, e.g., gyms, hotels, car rentals, etc. * Wellbeing Platform — a free service to help improve your quality of life and enhance both your professional and personal wellbeing. This platform offers various content, including healthy and emotional programs, challenges, etc. * Continuous training fully covered by the company. Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family-owned enterprise. Today, we are one of the world’s leading intralogistics companies, offering a unique product portfolio — from conventional industrial trucks to fully automated intralogistics solutions. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries, as well as partner companies in approximately 80 countries worldwide, and employs more than 19\.000 people internationally. We look forward to receiving your online application. If you have any questions, please contact our Recruiter. At Jungheinrich, we value inclusion, diversity, and practice equity to create equal opportunities for everyone. All qualified applicants will be considered for employment without regard to age, race, ethnic origin, color, religion, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health status, or disability. Screen readers cannot read the following map with search functionality. Follow this link to access our Job Search page and browse available job openings in a more accessible way.