**Ingeteam**, a leading company specialized in electrical engineering and in the development of electrical equipment, motors, generators and frequency converters, is seeking to hire a **Service Coordination Technician** within the Drives & Automation business unit, to provide support in monitoring and supervising post-sales aspects for D&A's key clients, assisting in customer communication, cooperating in the review of pending issues, and supporting the management of human and material resources within the after-sales department. **Responsibilities:** * Provide administrative and operational support to the after-sales service team, including customer information management, report preparation, and meeting coordination. * Monitor punch lists of deviations and customer claims. * Track warranties for the main customers of the BU. * Support customer relations by responding to all requests, modifications, etc., and communicating progress on their resolution. * Assist in coordinating requirements associated with action plans necessary for resolving customer deviations. * Inform the Quality department of any quality deviations reported by customers. * Review information and reports required to verify economic deviations communicated by customers. * Identify improvement areas, analyze performance, and propose improvement actions. * Ensure safety and health at their workplace and other workstations within their scope, in accordance with established procedures and current occupational risk prevention regulations. * Perform any other duties inherent to the position or professional group to which they belong, as assigned. **Requirements:** * Education: Bachelor’s Degree in Electrical Engineering, Bachelor’s Degree in Industrial Electronic Engineering and Automation, Bachelor’s Degree in Industrial Organization Engineering. * English: B2-C1 **Valued skills:** * People management * Negotiation * Conflict management * Technical/product training * Financial and economic knowledge * Project management **We offer** * Joining an innovative organization that is a leader in Power Electrical Systems Automation, contributing to the energy model transition and impacting triple sustainability (social, environmental, and economic). * Up-to-date and state-of-the-art work processes. * High-performance work team. * International working environment. * Opportunity to gain experience performing dynamic tasks. * Flexible working hours and other work-life balance facilities. * Compensation aligned with the candidate's experience. At Ingeteam, we value diversity and promote the inclusion of people with disabilities. Therefore, if you meet the general requirements of the vacancy and hold a disability certificate of 33% or higher, Ingeteam will positively consider your application.