***Lead the transformation of the processes that power our stores!*** *You will join the Central Process Team, specializing in point-of-sale process management, and play a key role in designing, implementing, and evolving the Business Process Management (BPM) methodology across the organization. Your primary responsibility will be to foster robust process-based management in our Points of Sale.* **Your responsibilities:** * Serve as the process management reference for our stores, promoting a work culture grounded in continuous improvement. * Analyze, map, and optimize end\-to\-end business processes, identifying opportunities to improve operational efficiency, quality, and customer experience. * Design and support the implementation of new processes, collaborating closely with store teams and support departments. * Document processes, procedures, and work instructions using BPM methodologies and tools. * Act as the liaison between stores and corporate departments, facilitating agreements and aligning operational needs with business objectives. * Promote best practices, standardization, and corporate methodologies across the entire store network. **What we are looking for:** * University degree in Industrial Organization Engineering, Business Administration and Management (ADE), Business Studies, or a related field. * Minimum of 2 years’ experience in process management and improvement, preferably in retail, supermarkets, or the food industry. * Knowledge of BPM methodology and process modeling tools (e.g., Visio, BPMN, or similar). * Experience with continuous improvement methodologies (e.g., Lean, Six Sigma, or equivalents). * Familiarity with management systems, risk management, and regulated environments. * Knowledge of food regulations, food safety, and traceability is desirable. * Valid driver’s license and willingness to travel within our area of influence. * Organized individual with strong analytical and synthesis skills, negotiation abilities, and a collaborative mindset. **What we offer:** * Immediate integration into a leading food distribution group. * Opportunities for professional development and participation in innovative projects within a growing company operating in a sector undergoing full transformation. * The chance to join a team focused on innovation, digital transformation, and process-based management. * A dynamic and collaborative work environment where you can learn and grow professionally. * Full-time position, flexible working hours, and occasional remote work options. * Ongoing training fully funded by the company. * Competitive remuneration and social benefits.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
