### **About the position** Proactive, analytical professional with a strong relationship-building profile to act as Account Manager in our logistics team. This person will be responsible for managing logistics orders from key clients, ensuring excellent customer service and operational performance. We are looking for an **Account Manager** to strengthen our Customer Service team in **Benavente**. ### **Main responsibilities** * Manage client portfolio in logistics services * Monitor performance KPIs, SLAs and customer satisfaction * Resolve operational issues quickly and effectively * Act as a bridge between the client and internal departments (operations, transportation, billing, etc) * Identify opportunities for process improvement and optimization ### **Ideal candidate** * High school diploma or higher education in Logistics, Management (preferred) * Previous experience in logistics account management (preferably with carriers or logistics operators) * Solid knowledge of Excel * Good communication, organization, and analytical skills * Ability to handle multiple demands and dynamic, challenging environments * Fluent written and spoken English ### **We offer** * Opportunity to join a solid, market-leading and growing company * Continuous training and professional development opportunities * Competitive salary package, adjusted to demonstrated experience * Dynamic and collaborative work environment If you are looking for a new challenge in the logistics field and have customer service experience, send us your application! ### **More information** * **Address** Benavente * **Academic Degree** 12th grade