Call Center Operator

Description

Job Summary: We are seeking customer service professionals to join our Call Center, providing support and ensuring excellent treatment of customers. Key Highlights: 1. Essential role in the growth of a solid telecommunications company. 2. Opportunity for professional development in the telecommunications sector. 3. Inclusive environment with equal opportunities. We are a telecommunications company with a strong presence in southeastern Spain. We are looking for new colleagues to join our Call Center in the customer service area at our offices in **Alhaurín el Grande and Málaga.** We want you to become part of our team and contribute directly to the company’s growth. In this role, you will be responsible for attending to and supporting our customers, ensuring excellent service and resolution of their requests. If you are a person with strong communication skills and wish to grow professionally within one of the most solid local telecommunications groups, we are looking for you! Join our team and be part of our success. **Main Responsibilities:** * Handling incoming and outgoing calls. * Tracking and closing operations. * Managing emails and chats. * Resolving customer requests. * Promoting our products. **We Offer:** * Temporary contract with potential conversion to permanent. * Competitive fixed salary \+ incentives. * Full-time schedule. * Opportunity to join a growing company. **Requirements:** * Prior experience valued. * Customer orientation. * Fluency in English and Spanish. A language proficiency test will be conducted. * Communication and active listening skills. * Basic knowledge of Microsoft Office suite. We are committed to creating an inclusive environment where all individuals feel valued and respected, ensuring equal treatment and equal opportunities throughout our selection processes. Our decisions are based on merit and suitability for the position, and we do not tolerate any form of discrimination. We encourage applications from all individuals, regardless of their background, circumstances, experience, or personal condition.