Receptionist

Description

DESCRIPTION **Receptionist – Leonardo Hotels** ----------------------------------- Leonardo Hotels is seeking a dynamic and service-oriented **Receptionist** to join our team for the month of **August**. If you have prior experience in reception roles and are proficient in **English**, this is your opportunity! **About Us:** At Leonardo Hotels, we take pride in delivering exceptional accommodation experiences to our guests. We believe in top-tier hospitality, attention to detail, and creating a welcoming atmosphere where every guest feels at home. Our team is our greatest asset, and we seek individuals passionate about hospitality who share our values. **Your Role:** As a Receptionist, you will be the first point of contact for many of our guests at Leonardo Hotels. Your professionalism, friendliness, and efficiency will be key to ensuring a memorable stay. **Key Responsibilities:** * **Reception and Check\-in/Check\-out:** Efficiently manage guest arrival and departure processes, ensuring a smooth and pleasant experience. * **Customer Service:** Respond courteously and effectively to guest inquiries, requests, and complaints—both in person and via telephone or email. * **Information and Advisory Support:** Provide information on hotel services, local attractions, and any other needs guests may have. * **Reservation Management:** Handle reservations, modifications, and cancellations, ensuring data accuracy. * **Internal Communication:** Collaborate closely with other departments (housekeeping, maintenance, restaurant) to ensure guest satisfaction. * **Administrative Tasks:** Perform various administrative duties, such as mail handling, filing, and report preparation. * **Cash Handling:** Process payments, issue invoices, and reconcile the cash register at the end of each shift. **What We Offer?** * The opportunity to join an international hotel chain offering excellent career development prospects. * A dynamic and collaborative work environment. * A competitive salary commensurate with experience. * The chance to gain valuable experience in a growing industry. **Join the Leonardo Hotels Family!** If you meet the requirements and are looking for an exciting challenge this **August**, we invite you to become part of our team. We look forward to meeting you soon! REQUIREMENTS * **Experience:** Minimum **2 years of proven experience** in a similar **receptionist** role within the hotel industry. * **Languages:** Proficiency in **English** (B2 level or higher), both spoken and written, is mandatory. Additional **languages** are considered a plus. * **Interpersonal Skills:** Excellent communication skills, a positive attitude, and strong teamwork abilities. * **Organization:** Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure. * **Customer Orientation:** Strong service orientation and a genuine desire to meet guests’ needs. * **Computer Skills:** Familiarity with hotel property management systems (PMS) and Microsoft Office suite. * **Availability:** Availability to work throughout the month of **August.**