Retail Execution Controller | Grupo Pampling | Sevilla

Description

Job Summary: The Retail Execution Controller verifies the correct implementation of commercial decisions in stores, collecting reliable and actionable information to ensure business visibility and control. Key Highlights: 1. Direct contact and in-store execution verification 2. Incident detection and information quality assurance 3. Key role in process improvement and guideline compliance **Retail Execution Controller \| Grupo Pampling \| Sevilla** **About Grupo Pampling** **We are a textile company founded in Seville over 20 years ago**, with presence across Spain, Europe, and Latin America through more than 100 owned retail locations, as well as a strong online channel connecting us with customers worldwide. Our philosophy centers on offering original and sustainable fashion, championing creativity, global talent, and responsible production. We own brands with distinct identities: **Pampling, Wituka, Pájaro Flama, Nerry, Nostalgic Apparel, Agobio, Catharsis, BM Collective, Citees, Pampling\&Co**, among others. We operate **Print Guru (El Pulpo)**, our in-house screen-printing workshop, enabling full control over every production detail and ensuring excellent quality. Additionally, **we manage logistics and distribution internally**, allowing us to optimize lead times and deliver agile responses across all our channels. **Who Are We?** A young, diverse, and dynamic team that values creativity, teamwork, and enthusiasm for tackling new challenges. We seek proactive, collaborative individuals passionate about design, fashion, and innovation. Our goal is to continue growing alongside an engaged human team, always focusing on delivering high-quality products at competitive prices and providing close, personalized customer service. **What Will Be Your Mission?** The Retail Execution Controller is responsible for verifying—through direct store contact—that commercial decisions are correctly executed at the point of sale. Their mission is to collect reliable, structured, and actionable information on actual in-store execution, ensuring visibility and control over business status. This role exists to bridge the gap between what is decided and what actually happens in stores. **The Controller Directly Impacts:** * Execution visibility—knowing what is happening in stores * Rapid error correction—detecting deviations in real time Their work transforms execution into a measurable and improvable process. **Key Responsibilities:** **Store Contact** * Conduct daily calls to assigned stores * Follow a structured question script (checklist) * Ensure all stores are contacted according to schedule * This accounts for 70–80% of the role **Execution Verification** * Validate that: new product TESTs are correctly implemented, correct window displays are in place, assortment is up to date, window displays are executed, and commercial guidelines are followed * Request evidence: photos and videos (where applicable) **Checklist and Tool Usage (Teams)** * Record all information in designated systems (e.g., Microsoft Teams) * Follow structured store control checklists * Ensure data collection consistency **Incident Detection** * Identify: execution errors, deviations from defined standards, and operational issues * Escalate relevant incidents to the Stock Manager **Information Quality** * Ensure collected information is: complete, clear, and reliable * Avoid ambiguities or incomplete data **Basic Follow-up** * Confirm reported incidents have been resolved * Conduct follow-up calls **What This Role Is Not:** * Does not define strategy * Does not perform in-depth data analysis * Does not manage teams * Does not implement changes in stores * Does not make commercial decisions **However:** * Does verify * Does insist * Does ensure compliance **Key KPIs:** Number of calls made / day * % of stores contacted * % of checklists completed correctly * Number of incidents detected * Average information registration time * % of evidence received (photos, etc.) * Follow-up on resolved incidents * Number of calls made / day **Main Requirements:** **Experience** * Prior experience in **retail**, preferably in-store, retail operations, visual merchandising, or operational monitoring. * Experience managing **physical store networks** is desirable. * Experience in execution control, checklists, or internal audits is desirable. **Education** * Degree in Commerce, Administration, Marketing, Retail, Operations, or related field. * Education in Visual Merchandising or Commercial Management is desirable. **Key Competencies** * Clear and professional communication * Organization and discipline * Attention to detail * Persistence and follow-up capability * Agility in information collection and recording * Ability to adhere to defined processes **Other** * Proficiency in Microsoft Teams, Excel, or similar tools * Availability to conduct daily store contact * Availability to collaborate cross-functionally with various teams * Languages: English and Italian are desirable **Are You Interested?** Send us your CV for more information about the selection process.