At Telpark, what drives and inspires us is talent. **Job Description:** Telpark is seeking a Service Manager to join its operational team responsible for managing regulated on-street parking. This role is strategic in coordinating and supervising the services delivered, ensuring quality, efficiency, and achievement of the delegation’s objectives. **Key Responsibilities:** * Daily management of operational teams, ensuring motivation, performance, and compliance with internal procedures. * Organization, planning, and monitoring of contracts under the delegation’s responsibility. * Coordination and supervision of field activities, ensuring proper service operation and adherence to required quality standards. * Collaboration with and support to various departments within the delegation in implementing or executing new services or operational changes. * Identification of operational risks and proactive communication thereof. * Support in analyzing and implementing operational, commercial, and business-optimization improvements. * Monitoring of performance indicators (KPIs) and preparation of periodic activity reports. * Management of operational incidents and support in resolving conflicts or complaints. * Ensuring compliance with safety, quality, and environmental regulations. * Management of the Matalascañas Ora contract from May 15 to September 30; however, the candidate will serve as the operational lead for all contracts within their zone. **Requirements:** * Bachelor’s degree. * Proven experience in team management and dynamic environments. * Valid driver’s license. * Residence preferably in Seville. * Proficiency in MS Office suite (Excel, Word, PowerPoint). * Good command of Spanish and English (valued but not mandatory). **Personal Skills:** * Customer orientation. * Results-driven and goal-oriented mindset. * Entrepreneurial spirit and proactive attitude. * Strong organizational and problem-solving skills. * Teamwork and effective interpersonal communication. * Adaptability to changing contexts. * Experience in **fast-moving consumer goods (FMCG) or retail** is ideal, though candidates from other sectors are welcome if their profile fits. **We Offer:** * A dynamic and challenging environment with significant exposure to business operations. * A career development plan within a growing organization. * Fixed salary: €28,000–€32,000 + 15%. * Flexible compensation via Cobee (meal vouchers, transportation, health insurance, childcare, and training). * Health insurance: option to enroll in Sanitas corporate policy (employee-paid through flexible compensation). Basic information security awareness (Policies, Regulations, and Security). If you want to join a growing company undergoing digital and cultural transformation, now is your moment.

Sommelier * 543475 * Food \& Beverage * Temporary / Seasonal * Mandarin Oriental Punta Negra, Mallorca Add To Favourites View Favourites Mandarin Oriental Punta Negra, Mallorca is looking for a Sommelier to join our Food \& Beverage Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\-edge of luxury experiences. Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. About the job Based at Mandarin Oriental Punta Negra, Mallorca, our Sommelier plays a key role in the Food \& Beverage department. The Sommelier is responsible for designing wine and beverage menus for each outlet, maintaining and managing the beverage inventory according to the outlet’s bar stock proposals, and helping to drive beverage sales through expert recommendations and excellent service. The Sommelier will also ensure the work environment, service utensils, and wine\-serving standards are kept to high levels of quality at all times. As Sommelier, you will be responsible for the following duties: * Oversee all operational duties related to wine and beverages as appropriate and be able to prioritise the required level of engagement in the outlet. * Have an in depth understanding of the outlet’s concepts, menus and all other facilities the hotel offers to recommend and verbally explain those to the guests. * Knowledge of wines, particularly details about grapes varieties, harvest times, origin of the wine, structure, aroma, flavour and fermentation process. * Provide the wine service in the outlets in serving and decanting wine. * Maintain and rotate the stock by managing the daily activities and according with the implemented standard. * Provide adequate wine suggestions depending on the guest preferences and give recommendation in a positive and friendly manner, by promoting and up selling wines and other beverages, if appropriate. * Maintain and organize appropriate stock levels in the outlet and ensure sufficient inventory for daily usage. * Ensure all glass inventory and utensils needed for wine service are in proper condition at all time and list all broken items into the outlet breakage list. * Follow up all maintenance defaults affecting service with the direct line of report. * Work closely with the Head Sommelier, Kitchen Chef and outlet managers to develop and elevate the wine service experience. * Constantly identify areas for improvement in service and beverage quality through member and guest’s comments, comment cards and incident reports and share observations and recommendations with the Head and the Director of Food \& Beverage, and perform any other reasonable duties as required. * Carry out regular detailed analysis of wine and beverages related sales throughout the hotel. * Work closely with Outlet Managers and the Materials Management team to coordinate sourcing and streamline daily service. * Assist in regular wine trainings with F\&B colleagues, continue learning, and stay updated on current wine trends. * Colleague Relations: * Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks and assist colleagues in ensuring general table maintenance during wine service. * Provide leadership, direction and support to all colleagues at any time, particularly with wine related matters. * Consult guests proactively on any wine related matters and provide recommendations that suit their requirements. * Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. As Sommelier, we expect from you: * Degree in Hospitality Management or similar. * At least 2\-3 years’ experience in a similar role. * Experience working in fine dining restaurants and multi\-property Food \& Beverage departments. * Experience in luxury hospitality. * Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating his/her team accordingly. * Experience with restaurant point of sales and cashiering procedures. * Extremely organized and possess a solid administrative capability. * Proven ability to successfully support, motivate and lead a large and diverse team. * Ability to organize and work large projects and events. * Attention to detail and the ability to organize and handle multiple tasks. * Competent computer skills including MS Office or equivalent. Our commitment to you * Learning \& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath \& Colleague Wellness. Finding the right work\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you?

###### **OFFER DETAILS:** Offer reference: HP250418 Description: POST-SALES CUSTOMER SERVICE MD OVIEDO Company: LOGIRAIL SME, S.A. Position: COMMERCIAL HANDLING STAFF * OVIEDO (ASTURIAS) * Published: 24/12/2025 * Number of positions: 1 * Contract type: Temporary * Working hours: Full-time * Minimum experience: 0 months Characteristics: LogiRAIL, a leading company in the railway sector, is seeking 1 person to join temporarily the MD After-Sales Department (Claims Management) in Oviedo. **Main responsibilities:** * Receiving complaints through various available channels: website, telephone, email, and in-person service. * Registering and classifying each complaint in the system according to its nature. * Assessing and prioritizing incidents, identifying their cause and urgency level. * Conducting detailed case analysis, gathering necessary information to provide appropriate responses. * Resolving complaints by applying appropriate measures: compensation, formal apologies, or other corrective actions. * Follow-up to verify customer satisfaction and, if required, reopening the case file. * Managing associated documentation and processing recurring returns or refunds. **What we offer:** * Contract from 01/01/2026 to 29/06/2026. * Initial training provided by the company. * Shifts Monday to Friday, morning schedule. Scheduled working hours: 07:00–15:00 h * * Estimated start date: 01/01/2026 **Application period:** * Applications will be accepted from 24/12/25 to 28/12/25 Requirements:**Academic qualifications:** * Medium or Higher Vocational Training in Administration, Communication, or Marketing. * Preferably with specialized studies in Administration. * Computer skills applied to administrative management. * Proficiency in Office tools (word processors, spreadsheets, databases). * Ability to manage electronic files and search for information efficiently. **Professional experience:** * Prior experience in telephone support, incident management, or administrative technical support will be valued. * Minimum one year’s verifiable experience in call centers or administrative roles is mandatory. * Demonstrable experience in complaint and claims management. * Experience using CRM tools and claims management systems. * Prior experience in customer service at railway stations or similar transport environments (airports, terminals, etc.) will be valued. * Experience in information desks, incident management, telephone support, or administrative technical support will also be considered. **Languages:** * Spanish: native or bilingual. * English: intermediate level, both spoken and written. **Technical competencies:** * Basic proficiency in computer tools and incident management systems. * Ability to write clearly, accurately, and professionally. * Skill in communicating effectively via digital media. **Personal skills:** * Active listening and excellent oral and written communication. * Good diction and courteous demeanor. * Empathy and ability to understand customers’ feelings. * Patience and composure when handling difficult situations. * Ability to analyze situations and identify effective solutions. * Organization, attention to detail, and agility in recording information. * Ability to prioritize tasks based on urgency level. * Teamwork, proactive attitude, and flexibility regarding working hours. **Others:** * Residence near the job location * Personal vehicle, if required due to early shift timing.

Spa Treatment Manager * 543440 * Spa \& Wellness * Temporary / Seasonal * Mandarin Oriental Punta Negra, Mallorca Add To Favourites View Favourites Mandarin Oriental Punta Negra, Mallorca is looking for a Spa Treatment Manager to join our Spa Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\-edge of luxury experiences. Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. About the job Based at Mandarin Oriental Punta Negra, Mallorca, the Spa Treatment Manager will report directly to the Director of Spa \& Wellness and act as her key operational support. You will be responsible for overseeing the day\-to\-day operations of the spa treatment team, ensuring that every guest receives world\-class service and care. You will lead the team of spa therapists, ensuring consistent delivery of treatments to brand standards, provide training and coaching, and support in the overall management of the spa. This role is crucial in maintaining high performance, luxury service standards, and strong team dynamics within the spa environment. As Spa Treatment Manager, you will be responsible for the following duties: * Supervise the spa treatment team, ensuring operational excellence, smooth shift management, and effective scheduling. * Monitor and maintain treatment quality, consistency, and guest satisfaction through regular audits and feedback. * Support the Director of Spa \& Wellness in implementing spa strategies and achieving business goals. * Conduct regular training sessions, hands\-on coaching, and skill development for spa therapists. * Assist in developing treatment menus, seasonal offerings, and wellness journeys aligned with guest needs and current trends. * Be present in daily operations to offer guidance, resolve guest concerns, and ensure luxury service standards are met. * Support retail sales performance, coaching therapists in upselling techniques and product knowledge. * Collaborate with other spa leaders on inventory management, ensuring proper product use and availability. * Oversee treatment room standards, ensuring impeccable cleanliness, presentation, and ambiance at all times. * Ensure full compliance with health, safety, hygiene, and FLHSS standards in all treatment areas. * Participate in the recruitment, onboarding, and performance management of spa therapists. * Promote a culture of care, professionalism, and continuous improvement within the team. As Spa Treatment Manager, we expect from you: Experience and education * Prior experience as Spa Supervisor, Lead Therapist, or Assistant Spa Manager in a luxury hotel or resort environment. * Recognised qualification in massage therapy, aesthetics, or a related wellness discipline. * Proven ability to lead a team, coach for performance, and uphold treatment standards in a five\-star setting. Technical Skills * Proficiency in managing booking systems, scheduling software, and POS systems. * Experience with CRM tools to manage guest preferences, bookings, and deliver personalised experiences. * Knowledge of industry standards for health, safety, and hygiene regulations related to spa operations and treatments. * Ability to train, motivate, and manage a team of spa professionals, ensuring a culture of excellence and care. * Skills in managing spa products, equipment, and inventory, ensuring optimal stock levels and cost control. * Ability to create and implement promotional strategies, treatment packages, and seasonal campaigns to increase spa bookings and drive revenue. * Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. * Open to learning and embracing treatment concepts and wellness philosophies from diverse cultures. * Willing to work a flexible schedule, including weekends and holidays, in line with business needs. * Effective communication skills, both written and verbal, in Spanish and English. Our commitment to you * Learning \& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath \& Colleague Wellness. Finding the right work\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you?

Job Information Job ID ZR\_1048\_JOB Posted Date 23/12/2025 Sector Construction Job Type Full-time Work Experience 5+ years City Málaga State/Province Málaga Country Spain Postal Code 29001 Job Description A company specializing in building renovations and new construction projects is seeking a **Site Manager** for a project with an estimated duration of **5 to 6 months** in the city of **Málaga**. Requirements * Minimum **5 years’ experience in structural execution**. * Solid knowledge of site supervision, team coordination, and schedule monitoring. * Ability to manage both in-house staff and subcontractors. * Availability to start immediately or within the short term. Benefits * Contract for the duration of the project. * Competitive salary. * Accommodation provided for candidates residing outside Málaga. * Opportunity to join an experienced company in the sector with a positive working environment. If you meet the requirements and are interested in joining a dynamic team, please send your CV to r.besalduch@ilerwork.com. We will contact you shortly to provide further information.

### **✈️** **Job Opening: Air Export Traffic Operator (Madrid)** Due to team expansion, we are seeking to hire an **Air Export Traffic Operator** for our **Madrid office**. We are looking for a dynamic, organized professional with experience in air operations, customer-oriented and committed to service quality. ### **️** **Main Responsibilities:** * **End-to-end management and tracking** of air export operations, from order receipt through to cargo departure. * Continuous coordination and communication with **customs authorities, airlines, and international correspondents**. * **Customer service and support**, keeping clients informed about shipment status. * Tracking of **shipments and cargo**, monitoring deadlines and resolving potential incidents. * Management and control of **air-related documentation** associated with operations. ### **Requirements:** * Minimum **2 years’ experience** in a similar role within the air export field. * **Advanced level of English**. * Education in **International Trade, Transport, Logistics, or related fields**. * Proficiency in standard computer tools, especially **Microsoft Office**. * Strong organizational skills, effective communication abilities, and customer orientation.