Assistant Store Manager

Description

**Who We Are** At Merkal, we lead footwear retail in Spain. We are driven by a clear mission: **to deliver a comfortable and agile shopping experience, combining fashion, comfort, and personalized customer service.** If you are passionate about sales and customer interaction, this is the place for you! **The Role** We are seeking an **Assistant Store Manager** for our store located in **Figueres (Girona), working 35 hours per week on rotating weekly shifts—either morning or afternoon.** You will serve as the Store Manager’s right hand—the team’s reference person and the point-of-sale leader—ensuring excellence in customer experience and achievement of commercial objectives, supported by both the Store Manager and the Area Manager. **Your Key Responsibilities** * **Lead, organize, and develop the team**: recruitment, onboarding, sales training, and performance follow-up. * **Drive results through analysis and monitoring of KPIs** (conversion rate, average transaction value, units per transaction, shrinkage). * Ensure **operational excellence**: store openings/closings, cash handling (cash counts and closures), restocking, organization, and cleanliness. * Guarantee proper implementation of Merkal’s **customer service policy.** * Supervise the execution of **visual merchandising**, aligned with brand standards. * Ensure compliance with **administrative procedures and point-of-sale management protocols.** **Requirements and Skills We Value** * Minimum **2 years’ experience** leading teams in retail (fashion/footwear experience is a plus). * **Approachable leadership** and ability to develop people. * **Results- and customer-oriented mindset**, with proven experience using **KPIs** (conversion rate, average transaction value, units per transaction) to support decision-making. * **High adaptability and learning capacity**; initiative to anticipate and resolve in-store issues. * **Collaboration and teamwork**, with a positive and proactive attitude. * **Priority management**: planning, organization, and time optimization in high-activity environments. **What We Offer** * Join a **solid, trusted company, a leader in footwear retail.** * **Fixed + variable compensation**, based on store objectives. * **Continuous training** on products, sales techniques, and KPIs to support your professional growth. * **Exclusive discounts** of 30% for you and your family. * A **close-knit work environment**, with a team that supports you from day one. **Key Highlights at a Glance** * **Position**: Assistant Store Manager * **Store**: Merkal Figueres (Nou Centre Shopping Mall) * **Working Hours**: 35 hours per week. * **Schedule**: Rotating weekly shifts—morning or afternoon. * **Contract Type**: Permanent. * **Compensation**: Fixed salary + variable bonus tied to store objectives. * **Continuous training** to support your professional growth. * **Exclusive discounts** of 30% on our products—for you and your family. **Are You Ready to Take the Next Step in Your Career? Apply Now** Would you like to learn more about what it’s like to work with us? Visit our careers page and discover everything Merkal has prepared for you. *Merkal is committed to equal opportunity and diversity. All applications will be considered solely based on talent and suitability for the role.* In accordance with the Organic Law on Personal Data Protection, CVs will not be collected in person at any of our stores.