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Technical Support - Level 2

€ 28,000-31,000/year
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience level3 to 5 years
Education levelBachelor's Degree

Description

### **About Signaturit Group, a Namirial Company** Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud\-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing. As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet). Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South\-East Asia —the group combines global reach with local proximity to offer direct service to businesses and public administrations. **What you will do at Signaturit** * Monitor, analyze, and ensure the availability and performance of managed services. * Administration and troubleshooting of Linux systems. * Analysis and diagnosis of internal applications, including log review, processes, and performance. * Management and maintenance of databases: PostgreSQL, MongoDB, and Yugabyte. * Development and maintenance of scripts (Bash and Python) for automation, analysis, and operational tasks. * Advanced diagnosis of alerts, incidents, and critical issues. * Collaboration with other teams to resolve incidents escalated to Level 2\. * Management of orchestration and infrastructure tools such as SaltStack, Ansible, and similar solutions. * Collaboration with other departments to improve the customer experience. **What we believe should contribute to your success in this context** * Computer Science studies and at least 4 years of previous experience in a similar role. * Strong analytical skills to identify patterns, anomalies, and root cause. * Problem\-solving mindset focused on rapid service recovery. * Ability to work under pressure in critical situations. * Good communication skills and ability to collaborate with multidisciplinary teams. * Proactivity, autonomy, and a continuous improvement mindset. * Observability, automation, and complex incident diagnosis, with strong analytical and problem\-solving skills. * Linux at an intermediate–advanced level (file systems, processes, services, system, networking, basic security, logs). * Intermediate knowledge of networks (TCP/IP, VLANs, subnets, firewalls, traffic analysis). * Databases: PostgreSQL, MongoDB (intermediate level). * Experience with Bash scripting. * Availability to be on call one week per month. * English \& spanish fluent **Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform):** * HR Discovery Call (30 min) * 1st interview with our business (direct report) * Business case * Online personality assessment \+ Feedback Session * 2nd interview with our business * Reference check **Why Join Us** * August intensive working schedule * Office located in one of Madrid's best areas (Plaza de España), with excellent public transport connections * Permanent role * Indicative salary range: Base salary: 28/31K€ depending on assessed level of autonomy\- Variable component : up to 2K€ upon 100% achievement of objectives defined with your manager. **Join Our Vision** Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world. For more information, explore our website and discover how you can contribute to our mission. **We are looking forward to meeting you!** The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

Source: indeed

Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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