Housing Navigator

Description

Job Summary: Accompany individuals experiencing homelessness toward stable housing solutions, promoting autonomy and community integration. Key Highlights: 1. Key role in eradicating homelessness and upholding the right to housing 2. Promotes autonomy and improves quality of life 3. Innovative, person-centered, evidence-based intervention **Workplace**: *Calle Guitérrez Herreros 52, 33402, Avilés* **Program**: *Adaptation and pilot implementation of the Housing Navigator professional role as Housing Navigator* **Professional Group:** *1* **Working Hours**: *38.25 hours per week, Monday to Friday* **Gross Monthly Salary**: *1933.28 € (14 annual payments)* **Gross Annual Salary:** *27065.89 €* **Contract Type:** *Indefinite-term contract* **Start Date:** *Immediate* **Probation Period:** *6 months* **Hierarchical Reporting:** *National Housing First Directorate* **Functional Reporting:** *Technical Manager* **JOB MISSION** Accompany individuals experiencing homelessness in their transition from emergency shelters or temporary accommodations to stable, safe, and affordable housing solutions. The Housing Navigator role drives an innovative, person-centered, evidence-based intervention that promotes autonomy, improves quality of life, supports deinstitutionalization, and fosters community integration. Its objective is to maximize opportunities for accessing and maintaining independent housing by activating formal and informal support networks, personalizing accompaniment, and mobilizing community resources. This role is essential to guaranteeing the effective right to housing, strengthening inter-institutional coordination, and generating useful evidence for developing public policies aimed at eradicating homelessness. **FUNCTIONAL DESCRIPTION (NON-EXHAUSTIVE):** * Intensive accompaniment during the transition from temporary accommodations to affordable, stable, and community-integrated residential alternatives—supporting both initial housing search and subsequent transition to housing options aligned with each individual’s personalized autonomy and emancipation plan. * Prepare the individual for moving into housing (managing expectations, basic cohabitation norms, key management, utilities, registration), reinforcing their autonomous capacity to manage these aspects. * Support adaptation during early stages (household care routines, responsible use of shared spaces, neighbor relations), progressively encouraging the individual to assume greater responsibilities. * Mediation with housing stock and the community (community integration) * Contact and negotiate with landlords, real estate agencies, organizations, and public administrations to facilitate housing offers aligned with the individual’s profile and autonomy project. * Mediate conflicts with neighbors or cohabitants (noise, cleanliness, shared space usage), protecting housing continuity and community integration. * Identify early risks (rent arrears, recurring conflicts, agreement breaches, housing deterioration) and activate preventive responses to avoid re-entry into institutional services. * Coordinate with the individual’s reference professional (social work/education, psychology, etc.) to align social and housing support, supporting deinstitutionalization and independent community living. * Work with the individual on basic financial management related to housing (monthly budgeting, rental subsidies, debt management, expense prioritization) as a pillar of their autonomy. * Facilitate the individual’s use of normalized neighborhood resources (health centers, community activities, neighborhood associations, cultural and sports venues) to strengthen community integration and reduce dependence on institutional services. * Contribute to the evaluation and systematization of the pilot (autonomy, deinstitutionalization, integration) * Systematically record basic data according to the proposed evaluation system. * Participate in reflective sessions with coordination teams, other organizations, services, and exchange forums to refine the role—analyzing which tasks most effectively contribute to autonomy, deinstitutionalization, and community integration. **BENEFITS**: * Flexible entry and exit hours. * Partial remote work. * For full annual working hours: 60 hours of discretionary time. * 23 working days of vacation. * Opportunities for work-life balance. * Opportunities for career and professional development. * PC and smartphone with access to M365\. * Participation in social innovation, digital transformation, and agility initiatives. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * University degree in Social Sciences (preferably Social Education or Social Work). **PROFESSIONAL EXPERIENCE** * At least 1 year of direct intervention experience with homeless individuals or those facing severe residential exclusion, including specific work on autonomy and transitions out of residential services. * Experience in housing search and engagement with landlords, property managers, or residential services—including mediation in community-related conflicts. * 1 year of experience in community or proximity-based work promoting community integration and participation in neighborhood networks. **OTHER REQUIREMENTS** * Proficiency in Microsoft Office suite and database systems. **PREFERRED QUALIFICATIONS** * Training related to the National Security Framework. * Equivalent training or experience in homelessness and residential exclusion, with emphasis on autonomy and deinstitutionalization. * Equivalent training or experience in housing-centered intervention models (Housing First / Housing Led, community-based residential services, social support in housing). * Equivalent training or experience in community/neighborhood mediation and conflict resolution related to cohabitation. * Equivalent training or experience in social support and community integration. * Knowledge of the social services system, housing policies, rental subsidies, and local community resources. * Practical knowledge of the local rental market, public/social housing stock, and residential resources supporting autonomy and deinstitutionalization pathways. Experience in pilot or social innovation projects where impact on autonomy, community integration, or shifts in care models has been evaluated * **COMPETENCIES** * Commitment to the organization and its strategic vision * Rigor, efficiency, and quality * Flexibility and adaptability to change * Teamwork * Organizational ability * Proactive and problem-solving capacity