Administrative Assistant - Customer Support

Description

Job Summary: We are seeking an organized and solution-oriented Customer Support Administrative Assistant to manage incidents and provide administrative assistance with excellent customer service. Key Highlights: 1. Customer support via multiple communication channels. 2. Internal coordination to resolve inquiries and complaints. 3. Proactive management and follow-up of incidents until closure. We are looking for a Customer Support Administrative Assistant to join our team. We seek an organized, solution-oriented individual with excellent customer service skills to handle incident management and administrative support. **Main Responsibilities:** * Customer support via WhatsApp, email, or phone. * Coordination with the relevant department to resolve inquiries and complaints. * Management and follow-up of incidents until resolution. **Requirements:** * Strong communication skills and customer orientation. * Organizational and time management abilities. * Proactive attitude and ability to work in a team.