Description
**Description:**
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Micofer by Empatif is selecting Teleoperators (M/F) for the TECHNICAL SUPPORT department of a major company located in the city of A Coruña.
Responsibilities:
* Answer calls, identify and resolve incidents (telecommunications).
* Maintain a record of interactions with customers\-company.
* Collaborate with other departments to improve customer experience.
We offer:
* Integration into the technical support department following initial unpaid training, starting Monday, 08/17, from 3:30 PM to 9:00 PM\.
* Stable position with transition to the company.
* Positive work environment.
**Requirements:**
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Requirements:
* Strong communication skills.
* Bilingual proficiency in Galician.
* Availability to work morning/afternoon shifts and alternate weekends.
* Basic computer knowledge and experience using customer management tools.
* Positive attitude and customer orientation.