Web Defect Manager

Description

Job Summary: DXC Technology is seeking a web technologies specialist for digital channels to support a banking project, leading defect management across the software lifecycle and ensuring high-quality deliveries. Key Highlights: 1. Join a Release Management team on a key banking project. 2. Lead end-to-end defect lifecycle management for web applications. 3. Opportunities for continuous learning and professional development in consulting. **Job Description:** Hi! Did you know that… **DXC Technology** is a leading global consulting and professional services company specializing in technology advisory, digital transformation, and technology solutions? With a presence in over 70 countries, DXC partners with diverse industries to drive innovation and business efficiency, offering exciting opportunities for junior professionals seeking growth and development in the dynamic world of consulting and technology? Our **Release Management** team is expanding, and we are looking for a **web technologies specialist for digital channels** to join an important **banking sector** project. You will join DXC’s Release Management team, responsible for governing software releases for one of the country’s leading national banks. This team serves as the bridge between development, QA, business, and operations, ensuring high-quality, coordinated, and strategically aligned deliveries. Lead end-to-end defect lifecycle management in development and testing environments for web applications targeting digital channels, ensuring traceability, prioritization, resolution, and efficient closure of incidents—with a focus on delivered software quality and end-user experience. **Key Responsibilities** * Coordinate the defect management process from identification through to closure * Serve as the Single Point of Contact (SPOC) for defects within the digital domain * Oversee deliverable quality during UAT, regression, and pre-production phases * Participate in defect and incident review meetings * Prepare periodic reports analyzing defects and trends * Ensure accurate defect documentation in tools such as JIRA, HP ALM, etc. * Collaborate on continuous improvement of the defect management process **Requirements** * Minimum 3 years’ experience in defect management within Agile environments * Functional knowledge of web applications * Proficiency with defect management tools * Familiarity with testing methodologies and CI/CD tools * Strong analytical ability and cross-functional communication skills * Key competencies: collaborative leadership, conflict resolution, critical thinking, continuous improvement, effective communication * Success metrics (KPIs): on-time defect resolution rate, reduction of critical production defects, average defect lifecycle duration, stakeholder satisfaction **More about us…** * We are a team with a shared goal—so we collaborate and work together to achieve it * That goal is delivering value—to each other and to our clients * We are a large company, yet approachable and human—where relationships matter and communication is encouraged * We represent all generations: X, Y, and Z—because only then can everyone grow and contribute * For us, training is a Win\-Win: we grow personally and perform our jobs far more effectively * Our values are: Deliver, Care, Collaborate, Do the right thing, and Community (and they perfectly reflect our culture) **What you’ll find at DXC?** * A dynamic platform to accelerate your career. We collaborate on innovative projects, providing continuous learning opportunities and an environment where talent thrives—enabling you to build a strong career and future in consulting and technology * Flexibility and work-life balance * An excellent working environment * An ethical and socially responsible company * Job stability * Access to DXC University with unlimited certifications * Social benefits At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***