CARE

Description

Job Summary: Provide daily care to patients at their homes, in clinics, or via telephone to deliver discharge services, equipment inspections, incident resolution, and equipment retrieval, ensuring personalized and specialized attention. Key Highlights: 1. Personalized and specialized attention to patients 2. Instruction on therapies, equipment, and safety 3. Compliance with procedures and workplace standards At Air Liquide Healthcare Iberia, we are specialists in the manufacturing and commercialization of medical and healthcare gases. We manufacture and supply medical gases; we develop, install, maintain equipment, and propose essential solutions for their proper use. We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services, and equipment at all times. In addition, we have a large team of experts and professionals who have an in-depth knowledge of our customers' needs. **How will you CONTRIBUTE and GROW?** Daily attendance to patients at their homes, in clinics, or via telephone to deliver various services—including discharge, equipment inspection, incident resolution, and equipment retrieval—ensuring personalized and specialized attention, informing patients and their families, and verifying their understanding of the information provided, in accordance with Air Liquide Group procedures. * Contact and schedule appointments with patients or their families for service delivery. * Describe and instruct patients, family members, or caregivers on the prescribed therapy, the equipment and consumable accessories to be used, as well as related aspects of safety, hygiene, and maintenance. * Provide patients and their families with educational, audiovisual, and/or written materials regarding their therapy, equipment, and other installed materials, ensuring full understanding by the patient and/or caregiver. * Daily attendance to patients at their homes, at Inspira locations, or remotely to deliver various services—including discharge, incident management, equipment inspection, therapy follow-up, replenishment of equipment or materials, equipment retrieval, and therapy discontinuation—ensuring personalized and specialized attention according to Air Liquide Group’s detailed operational protocols for each procedure, which are mandatory. * Report therapeutic compliance, detected anomalies, equipment removals, and equipment malfunctions to the relevant responsible person (Care Coordinator, Operations Manager, or Administrative Staff). * Compliance with workplace tool usage regulations. * Adherence to current work procedures. * Use of equipment and systems associated with the position for task execution and coordination. **Are you a MATCH?** Skills and proficiency in equipment and consumables for each TRD Safety, hygiene, and disinfection for TRDs Proficiency in IT tools (e.g., PDAs) Specific procedures for each therapy related to the position Valid Class B driving license **Our Differences make our Performance** At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.