Reception Assistant - 4* Hotel in Bilbao

Description

**Reception Assistant – Join Our Team! ✨** ------------------------------------------------------ Are you passionate about tourism and customer service? This opportunity is for you! We are looking for a Reception Assistant to collaborate with our team and deliver an exceptional experience to our guests. ### **What will you do?** * Support daily front desk operations. * Greet customers at the front desk with a smile. * Inform and advise on tourism-related services. * Manage the telephone switchboard: receive, make, and transfer calls. * Keep the work area tidy and report any incidents. * Handle guest check-ins and check-outs. * Coordinate with staff and other departments to ensure smooth hotel operations. * Assist with auxiliary tasks and comply with environmental and energy management systems. * Ensure compliance with regulatory requirements to avoid labor or legal liabilities. ### **What are we looking for?** * Degree preferably in Tourism. * Minimum 6 months’ experience in a similar role. * Strong customer service skills and complaint resolution abilities. * High level of English proficiency. ### **What do we offer?** * Immediate hiring. * Salary and conditions according to collective agreement. * A dynamic and collaborative work environment. * Opportunities for learning and professional development. ### **Why join us?** You will become part of a hotel chain committed to innovation, design, and sustainability, supported by a professional team passionate about service excellence. Here, every day is an opportunity to grow and deliver unforgettable experiences. If you want to be part of this project and grow with us, don’t hesitate! **We look forward to welcoming you!**