Summary: This role involves building strong customer relationships, providing technical assistance with quotations and specifications to deliver high levels of customer service globally. Highlights: 1. Opportunity to forge a career in a technical sales environment. 2. Work in a large team, collaborating with Sales and Service departments. 3. Focus on engineering excellence and sustainable practices. **Company Description** Rotork is the market\-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food\- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. **Job Description** **Position Snapshot:** **Contract:** 9\-month fixed\-term contract **Location**: Bilbao, Spain **Work setup:** During the first half of the assignment the role will be fully on\-site, transitioning to a hybrid model in the second half (3 days on site, 2 days remote) This is a key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Produce timely quotations with supporting documentation and drawings for a range of standard and customized solutions to meet the customer's specifications. Reporting to the Customer Service Team Leader, in this role you will be working in a large team working closely with External Sales Teams and Service department. In this role you will ensure quotations are recorded accurately and in a timely fashion maintaining departmental KPI’s, ensure technical documentation, specifications, customer purchase orders are accurate prior to issue to contracts being booked in and respond swiftly to all customer queries within pre\-agreed timescales. This role would suit someone who has experience within customer service and is looking to forge a career within a technical sales environment. **Qualifications** * Bachelor’s degree in **Engineering** or a **Higher Education Diploma**. * At least 1–2 years of experience in a similar technical or customer‑facing role * Experience preparing quotations or working with technical specifications. * Strong customer service mindset, with the ability to support customers proactively. * Fluent in **Spanish** and **upper‑intermediate English (B2\+)**. * Confident user of **Microsoft Office** and comfortable with digital tools. **The Successful Candidate Will Have** * Excellent accuracy and attention to detail. * Strong communication skills, able to engage confidently at all organisational levels. * A collaborative approach and the ability to work effectively in cross‑functional teams. * Cultural awareness and ease working with diverse international customers. * A proactive, adaptable and solution‑oriented mindset, thriving in fast‑moving environments. **\#LI\-Hybrid** **\#HP** **Additional Information**