Customer Service Staff

Description

Job Summary: Grupo Orenes is seeking a Sales Announcer for its bingo hall in Vitoria, focused on customer service, innovation, and high-quality entertainment, performing tasks including verification, access control, and announcing. Key Highlights: 1. Customer service experience or similar positions valued 2. Opportunity to work in an innovative and multidisciplinary team 3. Immediate incorporation into a stable company with a proven track record At **Grupo Orenes**, a business holding with over 50 years of experience in the private gaming, leisure, and entertainment sector—operating internationally—we are looking for committed individuals eager to join our team as **Sales Announcer for our bingo hall in Vitoria.** If you are passionate about customer service and innovation, and wish to contribute to high-quality entertainment, this is your opportunity to shine and grow alongside us. Your main **responsibilities** will include: * Verifying customers’ identity and age to ensure compliance with local regulations. * Controlling access to the gaming area and ensuring only authorized customers are admitted. * Providing basic information to customers regarding bingo rules and services. * Collaborating with security and administrative teams to maintain a safe and orderly environment. * Keeping customer records and attendance logs up to date. * Performing announcer duties and overseeing bingo sessions. * Assisting customers during prize awarding and bingo card sales. **Requirements:** * Prior experience in customer service or similar roles. * Ability to work effectively in a dynamic environment. * **Availability to work weekends and public holidays.** * **Availability to work rotating shifts: morning, afternoon, and night.** **What can we offer you?** * Join a stable company with a long-standing track record * Work in an innovative and multidisciplinary team undergoing continuous evolution * Immediate incorporation **\#joinourteam** With a firm commitment to treating all applications under the principles of non-discrimination and impartiality—and valuing competencies, achievements, and experience regardless of age, gender, nationality, race, or disability—applications from candidates holding a disability certificate will be positively considered.