#### **What is it like to work at Brico Depôt?** **We are one team:** more than just colleagues, we're like a family. We always support each other, through good times and bad. Coming to work feels different when you know you have constant backing. **You’ll keep learning:** You'll never stagnate. We’ll make sure you stay up to date and provide tools and training (on products, skills, languages) so you can grow both professionally and personally. **Variety of tasks and challenges:** there’s no room for boredom. From serving customers to solving various challenges, there’s always something new to do. You’ll learn something new every day. **Managers are part of the team:** At Brico Depôt, managers work alongside you every day, and you can speak openly and directly. Here, your ideas matter and you can express yourself clearly. **You’ll make a difference for customers:** You’ll help people with their projects, and when you see how happy they are thanks to your advice, you’ll feel great. **We value your effort:** Your hard work and dedication will be recognized. You’ll feel appreciated not only for your achievements but also for your human and professional contribution. At Brico Depôt, we value the talent and passion each person brings to the team. **You can organize your life:** Our schedules are designed so you can enjoy your time outside of work. We give you the freedom to manage your responsibilities in your own way, as long as the job is done well. **Stability and security:** You’ll enjoy benefits such as medical insurance, on-site physiotherapy, mental well-being support, daily fresh fruit, and Gympass to help you stay active. #### **What will your mission be?** At Brico Depôt, your mission will be to manage a section from an economic, commercial, and people perspective, ensuring the achievement of defined qualitative and quantitative goals. You’ll seek customer satisfaction and loyalty, as well as team engagement, while respecting company policies. Remember, your mission is essential to the heart of our purpose: making home improvement accessible to everyone. #### **How will you do it?** * You’ll provide excellent customer service across all channels, offering solutions and ensuring customer satisfaction. * You’ll drive the customer service strategy by identifying needs and advising to foster loyalty. * You’ll resolve issues in sales and post-sales processes. * You’ll build and lead a motivated team, organizing and prioritizing tasks while ensuring their professional development. * You’ll promote a collaborative culture and continuous learning, encouraging feedback and a positive work environment. * You’ll ensure the appearance and maintenance of your section, guaranteeing stock quality and proper replenishment. * You’ll implement the commercial strategy and participate in developing campaigns and sales areas. * You’ll ensure economic targets are met and compliance with health and safety regulations. * You’ll maintain smooth communication between store and headquarters, conveying needs and suggestions. #### **What will make you succeed at Brico Depôt?** * Previous experience in retail, sales, or team management (desirable). * Strong communication skills and customer orientation. * Leadership ability, organizational skills, and team motivation. * Proactive and problem-solving attitude. * Basic knowledge of computer tools and commercial management. If this sounds like you, and you want to join a company where learning never stops, managers have your back, and helping our customers make their homes better is what drives us, We’re waiting for you at Brico Depôt! Apply now!