**Operations Director – Tourist Apartment Management Company** **Location:** Central Madrid **Contract type:** Full-time **Minimum experience:** 2 years in a similar position **Sector:** Tourism and vacation accommodation **Job Description** We are seeking an **Operations Director with experience in the tourism sector** to join our apartment management team. The selected candidate will be responsible for coordinating the company's daily operations, ensuring efficient functioning, excellent service quality, and smooth communication between different departments, suppliers, and property owners. This is a key role within the organization, offering room for decision-making, autonomy, and professional growth. **Main Responsibilities** * Supervision and management of the operational team (cleaning, maintenance, and customer service). * Control of operational costs and optimization of resources. * Quality control of properties and verification of compliance with service standards. * Coordination and negotiation with service providers. * Personalized attention to property owners, ensuring proper management of their properties. * Planning and oversight of purchases. * Monitoring and resolution of daily operational issues. * Negotiation, review, and follow-up of contracts with suppliers. * Launch of new properties and buildings. * Support in organizing and improving internal processes. **Requirements** * Proven experience (minimum 2 years) as **Operations Manager or similar** in the **tourism or accommodation sector**. * Leadership and team management skills. * Excellent communication and organizational abilities. * Problem-solving, proactive profile focused on continuous improvement. * Proficiency in computer tools. **Valued Skills** * Direct experience in tourist apartment management. * Knowledge of English or other languages. * Familiarity with the local environment and supplier network in Madrid or surrounding areas. **We Offer** * Joining a growing company with a dynamic team and positive work environment. * Stable position with opportunities for professional development. * Autonomy and responsibility in day-to-day management. * Competitive salary according to the candidate's experience and qualifications. Position type: Full-time, Permanent contract Salary: From €28,000.00 per year Benefits: * Company phone Work location: On-site