Description
We are looking for a receptionist to cover the current team's vacation period, with a real possibility of extending the contract during the high season at our other hotel in Roses. If you are passionate about customer service, speak multiple languages, and seek a dynamic work environment, we want to meet you.
\- Greet and assist guests in a friendly and professional manner. \- Carry out guest check-in and check-out procedures. \- Manage reservations and respond to guest inquiries via telephone, email, and in person. \- Monitor and manage the restaurant reservation schedule. \- Provide information about hotel services and the local area. \- Handle billing and payment collection for services. \- Coordinate with other departments (housekeeping, kitchen, restaurant, maintenance). \- Maintain and monitor incident records.
* Minimum 6 months of experience; preferably in a hotel of similar category.
* Completed primary education
* French (intermediate spoken, intermediate written)
* English (intermediate spoken, intermediate written)
* Catalan (intermediate spoken, intermediate written)
* Spanish (advanced spoken, intermediate written)
* Competencies / knowledge: Organizational skills, proactive attitude, autonomy, flexibility and adaptability, customer orientation, communication skills
* Availability of personal vehicle
* Driver's license: B
* Temporary employment contract (4 months)
* Full-time schedule
* Gross monthly salary ranging from '1600' to '1800'
* Additional relevant information: Rotating shifts, one weekend off every three weeks, 14 annual payments.