###### **OFFER DETAILS:** Offer reference: HP250264 Description: COMMUNICATION, TWITTER/SOCIAL MEDIA ALERTS DEPARTMENT OURENSE Company: LOGIRAIL SME, S.A. Position: HANDLING COMMERCIAL STAFF * OURENSE (ORENSE) * Published: 17/11/2025 * Number of positions: 1 * Contract type: Temporary * Work schedule: Part-time * Minimum experience: 0 Months Characteristics: **LogiRAIL**, a leading company in the railway sector, selects 1 professional to join the Twitter Alerts Department, with the aim of temporarily covering staff absences (vacations, sick leave). **Main functions:** * Use of computer applications related to the railway sector. * Customer service and social media management (SMM) at Management Centers. * Operational knowledge of platforms such as X (Twitter) and WhatsApp. * Writing and publishing messages with images, links, and hashtags (\#); on X, ability to quote tweets, pin posts, search for information and users. * Sending informational messages to onboard platforms, stations, and passengers regarding delays or incidents. * Collaboration with Management Centers when circumstances require it. * Preparation of communication and information reports within established deadlines, including image downloads. * Handling mobile applications used in daily operations. **We offer:** * Fixed-term contract based on service needs. * Initial training provided by the company. * Rotating shifts from Monday to Sunday, during morning and afternoon hours, according to monthly schedule. * Expected working hours: from 06:30 to 14:00 and from 14:00 to 21:30. * Estimated start date: 01/12/2025 **Application period:** * The application period will remain open from 17/11/2025 to 20/11/2025\. Early application is recommended to facilitate the selection process. "Apply as soon as possible! Applications will be processed in order of registration." Requirements: **Education:** * Minimum studies: Higher Vocational Training in Administration, Communication, or Marketing. * Computer skills and proficiency with Office tools. **Professional experience:** * Previous customer service experience in railway stations or similar transport environments (airports, terminals, etc.) will be valued. * Experience in ticket offices, information desks, incident management, telephone support, or administrative technical support will also be considered. **Languages:** * Native or bilingual Spanish. * English: intermediate level. **Technical skills:** * Basic knowledge of computer tools and incident management systems. * Ability to write clearly and accurately. **Personal skills:** * Active listening and strong oral and written communication. * Good diction. * Ability to prioritize tasks based on urgency level. * Organization, attention to detail, and efficiency in recording information. * Flexible availability. **Personal profile:** * Problem-solving, responsible, and proactive individual. * Own vehicle required if not living near the workplace or if the shift schedule requires it.