### **Join our team and take customer experience to the next level!** At our company, we believe every customer interaction is an opportunity to grow, learn, and share. Here, we don’t just build processes—we build talent and memorable experiences. If you’re passionate about retail and want to join a team where collaboration and professional development are top priorities, this is your next challenge. We are currently seeking a **UX-UI Designer.** The UX-UI Designer **designs digital experiences and products** that meet both user needs and business objectives—from conceptualization through implementation. Their focus is on **creating compelling visual solutions**, usable and brand-aligned, through **user-centered research and design**. Additionally, they define prototypes and contribute to the design system to ensure a coherent, efficient, and consistent experience across UX and UI. **Your responsibilities:** * **End-to-end design:** Lead the design of digital products and experiences from concept through final delivery. * **User research:** Analyze user needs, behaviors, and motivations through interviews, surveys, or other methods. * **User Journey Maps:** Create and update journey maps to optimize the entire user lifecycle. * **Information architecture:** Define clear, user-oriented structures, navigation flows, and hierarchies. * **Prototyping:** Design high-fidelity interactive prototypes to validate solutions with users and stakeholders. * **Usability testing:** Conduct user tests to identify improvements and validate design effectiveness. * **Visual design and accessibility:** Apply design principles, ergonomics, and accessibility standards to create attractive, functional, and inclusive interfaces. * **Collaborative work:** Coordinate with business, development, and design teams to ensure project alignment. * **Design system:** Maintain and evolve components, styles, and patterns within the Design System. * **UX culture:** Champion a UX-first mindset and promote sound design practices across the organization. **What we’re looking for:** * Degree or advanced studies in Computer Engineering, Strategic/Industrial Design, Psychology, Audiovisual Communication, or related fields. * Minimum 5 years of experience in a similar role, digital design, and diverse projects. * Solid C1-level English proficiency. * Proficiency in **Figma**, **Miro**, testing tools, and methodologies including **Design Thinking / Lean UX / Agile**; a design mindset and technological curiosity. * **Soft Skills:** * Empathy, effective communication, and a multidisciplinary profile. * User orientation. * International and intercultural collaboration. * Ability to synthesize information and think critically. * Proactivity, curiosity, and adaptability. * Efficient management of multiple concurrent projects. **What we offer:** **Onboarding and continuous training**, enabling your professional development from day one. **Responsible flexibility**, supporting a healthy balance between work and personal life. **Health insurance and wellbeing programs**, caring for you both inside and outside the workplace. **Internal growth opportunities** and long-term career development. **The chance to drive your own impact**, contributing directly to improved customer experience and team success. ### **Make every interaction count** Your work will make a real difference—for our customers and for our team. If you want to be part of a project where learning, growing, and transforming customer experience are everyday realities, apply now and join our team!