COMMERCIAL TECHNICIAN / BACKOFFICE

Description

Are you passionate about the administrative-commercial field within the industrial sector? Dexis Ibérica, a leading company in industrial supply, production line automation, and occupational safety solutions, is seeking to incorporate a Commercial Backoffice Technician into its Burgos delegation. We are a multinational company present in more than 15 countries and operating several workplaces across Spain, with over 500 professionals. This position will be based at the Burgos delegation, composed of a team of 11 professionals, known for its close-knit, collaborative working environment and excellent workplace climate. What does this position offer you? A stable project within a leading company: You will join an established industrial-sector company with a growth-oriented project and the opportunity to develop your career within the commercial area. A hybrid role with a global vision: You will combine commercial backoffice functions, administrative management, and client interaction, participating throughout the entire commercial process and serving as a key link among clients, suppliers, and the sales team. Autonomy and responsibility: You will manage daily commercial operations, supporting the external commercial team and ensuring proper client service and opportunity follow-up. A close and collaborative team: You will work alongside a professional team that values communication, camaraderie, and contributions of new ideas to improve processes. Work-life balance and benefits: You will enjoy a schedule from Monday to Thursday, 8:00 to 17:00, and Friday until 15:00\. During July and August, the schedule will be Monday to Friday, 7:00 to 15:00\. As a Commercial Backoffice Technician, you will be a key figure within the delegation, supporting commercial development and ensuring correct customer and operational management. Your main responsibilities will include: * Preparation of technical-economic offers and quotations. Client attention and contact, resolving inquiries. Tracking of commercial offers. * End-to-end order management: processing, tracking, coordination with suppliers, deadline control, resolution of possible incidents, credits, claims, delivery documentation, and information updates. * Identification of new commercial opportunities within the existing customer portfolio and support for cross-selling initiatives. * Management and retention of an active customer portfolio. Commercial visits. Prospecting and developing new business opportunities. What will make you succeed in this position? We seek a candidate with experience in commercial administrative management, backoffice, or sales team support—preferably within an industrial setting. The following will be important: Technical education, such as a Higher Vocational Training (FP) qualification or equivalent; profiles related to administration, commerce, industry, or technical fields are valued. Prior experience in commercial administration, inside sales, or backoffice roles. Strong communication skills and customer orientation.