Technical support

Description

Summary: This role involves providing 1st/2nd level IT support, troubleshooting hardware and software, and maintaining tickets for a technology solutions provider. Highlights: 1. Provide 1st/2nd level IT support 2. Troubleshoot hardware, software, network & printers 3. Support Windows, MS Office, Cisco Jabber & basic Mac OS BCIC Swiss GmbH, we specialize in delivering end\-to\-end technology solutions designed to meet the evolving needs of businesses in a competitive digital landscape. With a strong foundation in Swiss quality and customer satisfaction, we serve as a reliable IT partner for small startups to major global corporations. Our core business is outsourcing services, and our company is also involved in recruitment solutions. **What you will do** * Provide 1st/2nd level IT support * Troubleshoot hardware, software, network \& printers * Support Windows, MS Office, Cisco Jabber \& basic Mac OS * Maintain tickets \& collaborate with vendors * Perform hardware repairs \& upgrades **What we are looking for** * Valid work permit in Spain * 1\-2 year of IT Support experience preferred We look forward to receiving your application! Job Type: Part\-time Pay: 20\.00€ per hour Expected hours: No more than 20 per week Ability to commute/relocate: * 01004 Vitoria\-Gasteiz, Álava provincia: Reliably commute or planning to relocate before starting work (Required) Experience: * IT support: 1 year (Required) Work Location: In person