Description
Your Main Responsibilities
* **Customer Management:** Carry out *check\-in* and *check\-out* processes, promptly and efficiently handle customer requests, emails, and phone calls.
* **Minimarket Management:** Stock control, in-store customer service, placing orders with suppliers, and restocking products.
* **Incident Resolution:** Respond quickly and effectively to any unexpected events or daily issues arising within the campsite to ensure customer satisfaction.
Required Profile (Requirements)
* **Languages (Mandatory):** Fluent **English**, plus knowledge of **French** and/or **German** (proficiency in multiple languages is a strong advantage).
* **Location and Mobility:** Residence within the area between **Estepona and San Pedro de Alcántara**, and own vehicle.
* **Key Competencies:**
* **Excellent stress management:** Ability to remain calm, focused, and perform tasks effectively during peak occupancy or complex situations.
* **Problem-solving profile:** Initiative and autonomy to resolve daily incidents with a positive attitude.
* **Desirable knowledge:** Proficiency in Microsoft Office suite and familiarity with social media platforms.
What We Offer (Conditions)
* **Working Hours and Schedules:** Rotating morning shifts (**08:00 to 16:00**) or afternoon shifts (**16:00 to 24:00**), Monday through Sunday.
* **Rest Days:** 2 rotating days off per week.
* **Stability:** Facility open 365 days per year.
* **Vacation and Public Holidays:** 30 annual vacation days. Since public holidays are worked, they will be compensated by accumulation with regular days off or added to vacation time.
Position Type: Permanent contract, Full-time
Salary: €1\.459,11\-€1\.592,32 per month
Benefits:
* Option for a permanent contract
Experience:
* Reception: 2 years (Desirable)
Language:
* English (Mandatory)
Work Location: On-site employment