Landscaping Services Manager (Services Sector) - Madrid

Description

Position Summary: We are seeking a Landscaping Services Manager with experience in operational leadership, comprehensive service management, team coordination, and a strong orientation toward quality and customer satisfaction within the services sector. Key Highlights: 1. Operational leadership and comprehensive management of landscaping services 2. Daily team coordination, client and supplier communication 3. Focus on operational excellence and customer satisfaction At **nostalento**, we are looking to hire a **Landscaping Services Manager in Madrid** for a major company in the **services sector**, with proven experience leading field operations, a strong commitment to service quality, and client relationship management. What will be your mission? You will be responsible for the **end-to-end operational management** of landscaping services: daily team coordination, client and supplier liaison, and agile response to the needs of both mobile staff and fixed-site centers—ensuring compliance with standards, budget, and quality requirements. What will you do on a day-to-day basis? * **Daily direction, coordination, and management** of the operational team (field and office support). * **Incident management and resolution** with clients, maintaining smooth and continuous communication. * **Operational planning**, performance tracking, and development of **service plans**. * **Service quality control** and proposals for continuous improvement. * Coordination with Department Head/Management for **reporting and continuous improvement**. * Monitoring of the **annual budget** and departmental plan control. * Preparation of **adaptation budgets**, as required by operational needs. Requirements **Experience** * Minimum **5 years** managing **operational teams**, preferably in services, maintenance, or construction. * Proven experience managing **field-based personnel** and demanding environments. * Prior experience in similar roles, **verifiable**. **Education** * Technical training relevant to the position (e.g., garden maintenance/services). * Specific training in **Occupational Risk Prevention (PRL)**. What do we offer? * **Contract and remuneration negotiable**, based on qualifications. * **Continuous training**. * Opportunity to join a stable and growing company. * Career development plans * **Remote work: 1 day/week**. * Additional social benefits. Are you interested? If you are motivated to lead a demanding service with a focus on operational excellence and customer satisfaction, **we want to meet you**. **Apply now** and send us your updated CV. Job Type: Full-time, Permanent contract Salary: €26,000.00–€33,000.00 per year Benefits: * Flexible working hours * Private health insurance * Optional remote work Work Location: On-site employment