**Description:** ---------------- At **MagmaCultura** we are committed to culture. We are a leading organization in the development and management of cultural, educational, and tourism projects. Our passion is promoting the value of culture and making it accessible to people. Our main driving force is the professionalism, talent, and commitment of our expert team in cultural management. One of the core **values of MagmaCultura** is creating a workplace where everyone feels respected, represented, and included in a safe environment where they can successfully develop and advance their professional careers. For this reason, as an institution committed to culture and diversity, we ensure the promotion of a work environment that emphasizes gender equality and respect regardless of race, ethnicity, sex, sexual orientation, and/or functional diversity. We are seeking to hire an **Information Officer** for a major and prestigious cultural venue in the city of **Vitoria**, with the purpose of informing visitors about the center's various activities and exhibitions, promoting an enriching experience that encourages appreciation of artistic heritage. **Imagine your day-to-day responsibilities:** * Welcome visiting guests and provide information about the center (itineraries, activities, collections, temporary exhibitions), adapting to different audience types while considering their needs and interests. * Efficiently and accurately handle daily ticket sales and museum shop merchandise transactions for visiting guests. * Manage, restock, and monitor inventory of informational and promotional materials at the Center (brochures, educational resources, posters, press kits). * Ensure compliance with center regulations and participate in preserving the collections and artworks on display within the cultural space. **What we offer:** * **Opportunity** to join a leading team in cultural management, committed to promoting the value of cultural heritage and making it accessible to people. * The **possibility** to become part of a team passionate about culture and creativity. * **Continuous training and learning:** you will grow in an environment that encourages daily decision-making, where making mistakes is also part of the process. * **Contract type:** fixed-term intermittent contract. * **Working hours:** **32.5 hours per week:** Week A: Monday to Sunday from 10:45 AM to 2:00 PM and from 5:00 PM to 8:15 PM. Tuesday is the day off. Week B: Monday to Friday from 10:45 AM to 2:00 PM and from 5:00 PM to 8:15 PM. Tuesday is the day off. * **Start date:** immediate. * **Work location:** Vitoria **Requirements:** --------------- * A person with outstanding communication skills, problem-solving abilities, capable of engaging groups, working collaboratively, and always passionate about culture. * **Education:** Bachelor’s or equivalent degree in History, Art History, Humanities, or related fields. * **Experience** in customer service roles similar to this position will be valued. * **Languages:** native/bilingual proficiency in Spanish and Basque, advanced level in English. Knowledge of additional languages will be considered an advantage. * **Residence** in San Sebastián or surrounding areas. * **Most importantly:** a person with the ability to create unique experiences through art and culture, full of enthusiasm.